Remote Technician

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Our Deployment Technician is part of a first-class team serving across our geographic territory. The team is responsible for the installation, repair and maintenance of our advanced methodologies and technology. The team is directly accountable for deploying and implementing innovations that will impact our organization’s growth and expansion. Our are key players in affecting positive change and making scalable innovations reality.

As part of the Network Deployment team, you will serve in day-to-day field deployment activities. The team’s focus is the production and execution on our projects. The role includes providing feedback to engineering and standards teams. The team will participate in the ongoing operation, monitoring, maintenance of the network, and, if required, removal of existing ZAYO fiber networks. The team is made up of experts in this methodology and will assist in the training of others. Our projects have deliverables tracked through key performance indicators. It will be critical that activities are tracked, recorded, and reviewed for continuous improvement.

Responsibilities

• Operate construction tools and equipment: (Example: Concrete Saws, Core Drills, Vacuums, Skid Steers, Forklifts, etc.)
• Conduct work in a safe manner, perform daily site and equipment safety checks.
• Set up, perform, and break down daily activities in line with engineering plans.
• Read and interpret engineering designs and understand construction drawings.
• Document onsite conditions and daily project activity as well as maintain electronic records of work completed on various assignments.
• Work through onsite issues, solutions-oriented mindset. Escalate problems as necessary.
• Placement and configuration of aerial and underground fiber cables, splice enclosures and fiber fusion splicing of loose tube and ribbon fiber cables
• Perform both hardware and software updates and/or changes to site equipment as necessary.
• First line acceptance of all new and modified networks using the Network Handoff Process.
• Maintain a clean and safe working environment, assist in keeping tools clean and working order.
• Interface with customers and carriers in support of service delivery and assurance.

Qualifications

Education/Certifications

• High School diploma or equivalent.
• Associate's degree/some college preferred.
• A Valid driver’s license is a bona fide job requirement to drive and operate a ZAYO vehicle in this position. Subject to local and state eligibility, a pre-employment background check with MVR will be conducted to evaluate a candidate’s safety record and eligibility to drive for a job.
• Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred.

Experience

• Fiber engineering design, splicing and/or construction implementation experience.
• Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices.
• Working knowledge of ROW construction standards (aerial and underground).
• Working knowledge of NESC, NEC and OSHA standards.
• Knowledge of wireless/telecommunications technologies and platforms.
• Operate in a fast-paced customer focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers.
• On call required for emergency support on a 24-hour X 7-day basis.
• Perform testing of RF and fiber test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter, DMM, PMD, Optical Spectrum Analyzer, BER Test Sets, Sniffers.

Other Skills/Abilities

• Can work independently for extended periods of time with minimal guidance as well as part of a team while managing time for maximum efficiency.
• A positive attitude and desire to deliver exceptional results for our customers.
• Desire for continual professional development.
• Good interpersonal, verbal, and written communication skills.
• Express and employ the highest ethical and business standards and always act with the greatest degree of professional integrity.
• Must be able to work in various climates/environments.
• Ability to safely drive and operate boom truck in the public right of way, personal commitment to safety.
• Ability to work closely with and provide guidance to vendors, both on-site and remotely.
• Excellent organizational/administrative skills with attention to detail.
• Computer support, power and troubleshooting experience.
• Commercial Driver's License (CDL) - preferred

Estimated base pay range for this role is $26.92 - $41.39 USD / hour

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.