Support Coordinator - 3rd shift

Production Support Coordinator I

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

A Production Support Coordinator I provides advanced administrative, documentation, and material coordination support within the production department of a chemical manufacturing facility. This role is responsible for ensuring production batches are fully supported with correct labels, accurate SAP entries, proper documentation, and timely communication. The Production Support Coordinator II works closely with Production Supervisors, Planners, Quality, Maintenance, Warehouse, and Procurement to keep operations running smoothly and in compliance with safety and quality requirements. To be successful in the role, a Production Support Coordinator I needs to be safety-focused, detail-oriented, and comfortable working in a fast paced, process-driven environment. Located at our Florence, Kentucky site, this role reports to the Procurement Manager.

Position Responsibilities

A Production Support Coordinator I is responsible but not limited to the following:

• Create, update, and print product, batch, drum/IBC, hazard, internal barcodes, and shipping labels using approved templates.
• Ensure all printed labels comply with up to date artwork provided.
• Validate label data accuracy (batch numbers, lot codes, expiration, product codes, regulatory symbols).
• Troubleshoot label printers and coordinate with IT or maintenance for technical issues.
• Audit label templates; propose improvements for clarity and compliance.
• Perform intermediate level SAP tasks including: Production order confirmation and closure, manual consumptions for materials, material movements in SAP, etc.
• Investigate and correct SAP discrepancies (material usage, incorrect postings, BOM differences).
• Assist in training entry level production support staff on basic SAP functions.
• Review batch records for completeness before submitting to Finance.
• Ensure SAP versions of process orders and batch recipes are aligned with what is used on the production floor.
• Support digital or hybrid documentation workflows (SAP, MES, SharePoint, document control systems).
• Support in creating SOPs for entry level tasks.
• Collaborate with Warehouse and Planning to resolve shortages, substitutions, or staging issues.
• Reconcile material usage variances between SAP posting and physical consumption.
• Support cycle counts, inventory adjustments, and stock accuracy projects.
• Serve as support for operators, supervisors, and quality inspectors needing documentation or label updates.
• Assist in material consumptions during changeovers, cleanouts, and line clearances.
• Follow compliance with plant safety rules (HazCom, PPE, safe chemical handling).
• Support traceability systems and quality documentation required for audits.
• Communicate issues recorded on paperwork through planning and quality teams.
• Propose improvements to labeling procedures, SAP workflows, documentation clarity, and material staging processes.
• Help standardize forms, logs, and label templates across departments.
• Participate in 5S, Lean, or other continuous improvement initiatives within production support.

Position Requirements

• High School diploma or equivalent
• At least 2 years of experience in production support, manufacturing coordination, documentation, or related roles.
• Proficient in Production Support Coordinator I expectations.
• Intermediate proficiency with SAP (production orders, GI/GR, batch management, labeling).
• Basic computer skills, including MS Excel and familiarity with data entry.
• Familiarity with GHS/DOT labeling requirements and SDS usage.
• Knowledge of basic production planning and material flow.
• Experience with MES platforms, barcode systems, or label printing software.
• Coursework in supply chain, quality systems, chemistry, industrial operations, or business.

Essential Position Functions

A Production Support Coordinator I is required to perform the following essential job functions with or without reasonable accommodation:

• Follow all safety requirements including wearing the appropriate PPE (contact lenses prohibited on the production floor)
• Stands and walks the production floor for prolonged periods of time
• Performs repetitive bending and stretching throughout the shift
• Tolerates odors
• Lifts up to 50 pounds
• Strong quantitative ability and comfort with data driven decision processes
• Possesses exceptional communication and negotiation skills
• Demonstrates a high degree of coordination, planning and organizational skills
• Accommodates shifting priorities as well as excellent problem-solving skills focusing on continuous improvement
• Work on different times / shifts based on business needs

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at View email address on click.appcast.io

The expected compensation range for this position is between $52,760.00 and $77,374.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.