Clinical Applications Specialist, Ultrasound Women's Health (Southern California)

Clinical Applications Specialist - Ultrasound Women's Health

Territory: Southern California

Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.

Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.

Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

Role Description

Responsible for providing clinical and technical expertise during the sales process for Ultrasound to internal and external customers. Work closely with assigned Sales Representatives, Dealers, and Channel Sales Manager to support the growth and needs of the Samsung WH Ultrasound business. Experience supporting Women's Health Commercial Market.

Essential duties and responsibilities include the following. Other duties may be assigned:

• Provide technical and clinical instruction of a complex nature during the ultrasound sales and post sale process to internal and external customers, service personnel, including on-site visits to physicians and sonographers
• Up to 75% travel
• Perform ultrasound product demonstrations with professional expertise. Provide post installation training to customers' clinical staff
• Support industry trade shows and professional conferences by providing clinical and technical assistance
• Work closely with the product management and service organization to report/improve product performance by providing guidance based on experience in/feedback from the field
• Provide clinical assistance to the sales organization
• Monitor customer installations to insure customer satisfaction
• Ensure compliance with company policies, procedures and work processes
• Represent Boston Imaging in a professional manner
• Maintain a positive attitude and exhibit patience with customer concerns or requests
• Learn the company's products as well as the competitor's products to better promote the company's product line
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency and effectiveness
• Transport company equipment per company policy

Education & Experience

• RDMS certification required; (OB/GYN and Fetal Echo); must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound
• Experience supporting Women's Health Commercial Market
• 4-10 years of clinical ultrasound experience in MFM, Ob/Gyn and Fetal Echo applications required
• Skilled in 2D, 3D and Color Doppler across applications
• Must be able to be compliant with hospital credentialing requirements
• Previous commercial experience as a Clinical Applications Specialist
• Strong market knowledge and competitive attitude
• Strong presentation skills and the ability to perform clinical and product training to all levels of customers
• Willing to travel overnight, requiring both flying and/or driving to/from customer location
• Budget, expense, and resource management experience required
• Must be results oriented, team player, people person
• Must be self-driven to optimize performance without the need for extensive supervision
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
• Must have and exhibit excellent presentation skills in small and large groups situations
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Computer & Analytic Skills

• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome, Salesforce

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Competencies

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self-improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties