Customer Care Coordinator

CPJ Recruitment

About the job Customer Care Coordinator

Job Description

We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

Provide support via email, chat, and phone
Assist with updates, changes and general client inquiries.
Share helpful information related to upcoming plans and arrangements.
Follow up with clients prior to departure to ensure they feel prepared
Resolve concerns while maintaining a positive experience
Keep accurate records of client interactions

Ideal Candidate

Strong communication and people skills
Customer service experience is a plus
Organized and dependable

Comfortable working remotely and managing tasks independently
Interest in travel, hospitality, or client experience preferred.

Apply

Vacancy posted 4 days ago

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