Call Center Representative
Nesco Resource
Call Center Customer Support Representative Small Engines
Location: West Columbus
Schedule: MondayFriday, 8:30 AM5:00 PM (Overtime as needed)
Pay: Competitive, based on experience
Job Summary
We are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries, technical support, and parts orders related to small engines and generators. The ideal candidate is friendly, dependable, and a strong team player who helps keep projects on track and deadlines met. This company is considered an essential business.
Responsibilities
- Provide superior customer service via inbound calls
- Answer customer questions regarding repair, service, and troubleshooting
- Identify parts using diagrams, breakdowns, or customer descriptions
- Learn and resolve customer issues related to small engines and generators
- Process warranty claims and customer orders accurately
- Document customer interactions and follow up as needed
Qualifications
- Recent call center experience within the last year (required)
- Customer service experience
- Small engine or automotive experience
- Electrical background is a plus
- Consistent and stable work history
- Ability to learn and retain product knowledge
Education
- High school diploma or equivalent
Compensation & Benefits
- Competitive pay based on experience
- Strong benefits package
- Casual, team-oriented work environment
If you're looking for a stable schedule, growth opportunity, and a supportive workplace, we'd love to hear from you!
Nesco ResourceVacancy posted 3 days ago
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