Regional Portfolio Manager

POSITION: Regional Portfolio Manager

COMPENSATION: $105,000 - $120,000 DOE

BENEFITS: Health, dental, vision, FSA, EAP, life insurance (LTD), 401(k), paid sick, vacation and Holidays.

REMOTE - UP TO 2 REMOTE DAYS PER WEEK

Operating primarily throughout Santa Clara County with a home office in San Jose, Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families and those in our community with special needs. For over 30 years, through service enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship and training are a priority for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard but also having fun along the way and celebrating our accomplishments. We are very collaborative and currently have team meetings every month to hear what others are working on. This keeps us all feeling connected and allows us to synergize and learn from others.

This position offers a 4% of annual salary sign-on bonus for new hires!

DESCRIPTION OF POSITION: Under the direction of the Director of Property Operations, the Regional Portfolio Manager is responsible for providing professional and efficient operational oversight of a set of properties within the Charities Housing portfolio. The Regional Portfolio Manager is specifically responsible for strong fiscal performance, solid regulatory compliance, maintaining the physical integrity of each property, and developing a skilled and qualified onsite management team.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following duties are normal for this position, but this list is not to be deemed all-encompassing. Other duties may be required and assigned.

• Responsible for the efficient and cost-effective operation of all properties by maintaining 95% or higher occupancy, timely preventative maintenance and repairs, and adhering to budgets.
• Ensure property management staff follow company policies and procedures and adheres to funding and lender agreements.
• Prepare for site audits and inspections as required, including attending said audits/inspections.
• Manage a team of full-time employees at your designated sites (number of employees and sites are TBD)
• Monitor monthly financial performance on properties to ensure that financial goals and budgets are met - including review of accounts receivable, individual property variances and cash flow, rent increases, and replacement reserves.
• Knowledgeable in Tax Credit compliance standards, review files for accuracy and completeness. Respond to auditors and audit findings.
• Ensure that site and property office procedures are efficient, appropriate, and digital where possible.
• Timely referral of any legal issues to the attorneys, as well as timely follow-up and tracking. Ensure evictions are processed in accordance with California tenant/landlord law and in compliance with regulatory guidelines, as well as fair housing policy guidelines. May involve court appearances for eviction procedures.
• Approves site expenses according to company policy.
• Ensures and evaluates competitive bidding for services and repairs.

ADMINISTRATIVE & FINANCIAL

• Ensure correct certification/recertification processes at properties.
• Ensure YARDI is accurate and up to date: ledger accuracy, timely certification closeouts, timely move-outs and recordation of vacancies, on-notice tenants, new move-ins, etc. Understand tenant related details that might be necessary for reporting.
• Ensure correct and timely rent collection and posting at all properties.
• Timely review and submission to bookkeeping of Security Deposit dispositions at all properties
• Collect, review, and prepare weekly operations reports from all properties (weekly call-in).
• Maintain disaster recovery plan for each property.
• With Director of Property Operations and other regional manager/s, ensure 24-hour emergency coverage for the CHDC portfolio.
• Ensure compliance with Fair Housing law, including Reasonable Accommodation requests.
• Provide written reports for the Board on properties in the portfolio.
• Monitor Reserve for Replacement Schedule and cost analysis for every property. Propose replacement expenditures. Coordinate with Facilities Manager, Asset Manager and or Capital project Manager for Capital Projects.
• Review sampling of Lease Violation Notices, and review & approve all termination notices.
• Process business license applications and timely renewals; process property Tier Certifications and Rent Stabilization Exemptions and payments timely; submit annual documentation or reports required by the host city, and related.
• Other duties as assigned.

EDUCATION & EXPERIENCE REQUIRED:

• B.A. degree preferred
• Current Tax Credit Specialist (TCS) Certification, Certified Occupancy Specialist (COS) or Blended Occupancy Specialist (BOS) designation desired. Ability to obtain Certified Financial Specialist (CFS) designation within six months.
• Knowledge of property maintenance function and prioritization.
• Two or more years prior Regional Manager-level experience required; lease up experience desired.
• Specific knowledge of Tax Credit rules and regulations; current HUD knowledge preferred.
• Prior experience supervising and developing staff.
• Demonstrated problem-solving and decision-making abilities.
• Intermediate knowledge of Yardi and Excel. Rent Café knowledge helpful.
• Experience working with Permanent Supportive Housing, Rapid Rehousing and/or at-risk populations preferred.

The above is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We are looking to make an immediate hire. This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Principals only. No calls please. We will only respond to those persons who are deemed qualified at the sole discretion of Charities Housing. For more information about Charities Housing, please visit our website

No relocation benefits will be provided.