Regional Finance Director - State Veterans Homes

Regional Finance Director - State Veterans Homes

Category: Residential Health

Job Location: Asheville, North Carolina

Position Type: Full‑Time/Regular

This is for a future opening

Job Summary

STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee.

The Regional Finance Director (RFD) provides leadership, oversight, and operational support to business office functions across multiple long‑term care facilities within an assigned region. This role ensures accurate billing, revenue cycle integrity, regulatory compliance, and consistent implementation of company policies while supporting facility‑based Business Office Managers and leadership teams. Travel is required and extensive throughout the assigned region.

Essential Functions

• Oversee business office operations for multiple skilled nursing and/or assisted living facilities.
• Ensure accurate and timely billing for Medicare, Medicaid, managed care, private pay, and ancillary services.
• Monitor accounts receivable, cash collections, denials, and write‑offs; implement action plans to meet financial goals.
• Support Medicaid eligibility, pending tracking, and recertification processes.
• Ensure compliance with federal, state, and payer requirements related to billing and reimbursement.
• Support audit readiness and respond to billing, financial, and regulatory audits.
• Ensure adherence to company policies, procedures, and internal controls.
• Provide guidance, coaching, and performance management to facility Business Office Managers.
• Support onboarding and training of new business office staff.
• Identify process gaps and implement best practices to improve efficiency and accuracy.
• Review and analyze financial and operational reports, including AR aging, cash, and key revenue cycle metrics.
• Provide regular updates and recommendations to regional and corporate leadership.
• Partner with clinical and operational leaders to resolve reimbursement and documentation issues.
• Work closely with Administrators, Regional leadership, MDS, clinical teams, and payers.
• Serve as a regional resource for business office questions and issue resolution.
• Communicate effectively with residents and families regarding billing and financial matters when needed.

Required Experience and Skills

• Bachelor’s degree in Business, Accounting, Healthcare Administration, or related field (or equivalent experience).
• Minimum 5 years of business office or revenue cycle experience in long‑term care or post‑acute care.
• Strong working knowledge of Medicare, Medicaid, and managed care billing.
• Proven experience managing accounts receivable and cash collections.
• Ability to travel regularly within assigned region.

Preferred Experience

• Prior regional or multi‑facility management experience.
• Experience with Medicaid eligibility and state‑specific reimbursement systems.
• Familiarity with long‑term care software systems (e.g., PointClickCare, MatrixCare).

Skills & Competencies

• Strong organizational and analytical skills.
• Excellent attention to detail and follow‑through.
• Effective leadership and coaching abilities.
• Clear and professional communication skills.
• Ability to manage multiple facilities and priorities.

Working Conditions / Physical Requirements

The position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately). The position requires repetitive finger movements as well as hearing and talking on the phone and in person. Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.

Benefits

Competitive benefits package which includes Medical, Dental, Vision, 401(k) with company match and a generous PTO policy.

EEO Statement

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.