Mobility Specialist - AMER

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future‑focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. All positions are fully remote. With Innovation as one of the core values, we have built automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best‑in‑class HR platform. What this job can offer you The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent while maintaining risk management and clear stakeholder communication. The team improves processes for compliance in remote work and business travel, keeping Remote at the forefront of global mobility. Join Remote during this pivotal time as a Mobility Specialist within the Onboarding and Mobility team. This role offers a unique opportunity to impact the global employment landscape directly. What you bring Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance Ability to thrive in a fast‑paced and dynamic work environment Ability to demonstrate composure and efficiency under pressure, maintaining high‑performance standards during seasons of increased workloads Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes Demonstrated customer‑facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases A strong interest in expanding knowledge of global immigration laws, eager to develop expertise Experience working remotely and/or asynchronously with minimal oversight is an advantage Must write and speak English fluently (additional languages are a plus) Key Responsibilities Provide legal and strategic guidance to clients on immigration compliance service delivery Monitor and control Remote products and services for immigration compliance Establish, maintain, and strengthen relationships with clients and internal stakeholders Seek, control, and establish in‑house immigration services to increase revenue generation, efficiency, and customer satisfaction Analyze, prepare, and submit visa/work permit applications Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation Appropriately handle escalations, analyse when senior‑level review is required, determine solutions, and guide stakeholders to a timely resolution Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases Control case statuses by effectively utilizing case management and billing systems Apply immigration knowledge to provide solution‑based responses when dealing with complex client cases Be a team player who can work autonomously and take ownership of day‑to‑day tasks Proactively improve processes through automation and documentation Practicals You'll report to: Manager, Mobility Team: Mobility Location: Remote (prioritising applicants from AMER) Start date: As soon as possible Benefits Competitive salary range: $29,450 – $66,250 USD (annual, full‑time) Equity and benefits consistent with local laws in each operating country Budget for local in‑person social events or co‑working spaces (where applicable) How you’ll plan your day (and life) We work asynchronously, so you can plan your schedule around your life rather than around meetings. Your life‑work balance is important, and you will be encouraged to put yourself and your family first and fit work around your needs. Equal Employment Opportunity Statement We encourage people from all ethnic groups, genders, sexual orientations, ages, abilities, disabilities and any other under‑represented group to apply. We support a sense of belonging and provide accommodations for those who need them. #J-18808-Ljbffr