Service Coordinator (Administrative + Valet Support)

Job Description

Job Description

We are seeking a detail-oriented and organized Service Coordinator to support our Service Manager and ensure the efficient operation of the service department. The ideal candidate will be proactive, dependable, and skilled at managing multiple priorities in a fast-paced dealership environment.

Responsibilities:

• Serve as the primary administrative support to the Service Manager.

• Support porter/valet operations including parking, retrieving, and staging customer vehicles.

• Reconcile and manage service schedules and technician assignments.

• Schedule and confirm customer service appointments.

• Return customer phone calls and assist with general service inquiries.

• Maintain accurate service records through scanning, filing, and documentation.

• Order and manage office supplies and department materials.

• Communicate with vendors and coordinate service-related needs.

• Assist with daily department operations and special projects as needed.

Qualifications:

• Previous administrative experience is required

• Strong organizational and communication skills.

• Proficient in Microsoft Office

• Ability to multitask and prioritize in a fast-paced environment.

• Professional and customer-focused demeanor.