Founder Voice & Customer Story Lead
Edra
Edra, a leading AI startup in New York, is seeking a multifaceted individual to enhance our public presence and define our communication strategy. You will collaborate directly with founders to articulate our mission and develop compelling narratives around our customers' successes. The ideal candidate has a track record of impactful work, demonstrable writing skills, and is deeply engaged in the AI space. This role requires someone who can navigate high-volume content production while maintaining quality. Join us to shape Edra’s public narrative and contribute to a transforming sector. #J-18808-Ljbffr Edra
- Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead customer feedback initiatives and deliver actionable insights. This role involves managing the Net Promoter Score (NPS) and Customer Satisfaction (CSAT) programs, while overseeing third-party platforms...Suggested
$135k - $155k
Jasper AI is seeking a Customer Marketing Manager to amplify the stories of their enterprise customers through compelling content and strong relationships. This remote role emphasizes the impact of Jasper AI on client strategies. With a focus on developing customer narratives...SuggestedRemote job$80k - $100k
Female Founders Fund is seeking a Platform Manager based in New York City. This role involves leading events such as Camp FFF and CEO Summit, managing community support, and elevating diverse voices in venture. The ideal candidate will have 2-3 years of relevant startup...Suggested$120k - $200k
...alone, we 10x'd our revenue and customer base — and we're just getting... ...is backed by $8M from leading investors including Bling Capital... ...quarter). We're led by technical founders from McKinsey QuantumBlack,... ...lifecycle touchpoints Be the voice of the customer Gather and...SuggestedWork at office$130k - $170k
...built on trust and respect. Every voice matters. Every contribution... ...welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings... ...backed by some of the world’s leading VCs (Andreessen Horowitz, NEA,...SuggestedFull timeWork experience placementWork at officeWork from home- Conveo is seeking a Social Media Lead in New York, NY, to take charge of its social media presence, focusing on innovative and bold content... ...creating viral moments and driving engagement through a unique voice and approach. This role offers competitive compensation and...
$23 - $25 per hour
...Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team Lead. We are seeking a dynamic and experienced Customer Service... ...Monica. Why join Promenade? At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no...Local areaImmediate startRemote work$150k - $180k
...built on trust and respect. Every voice matters. Every contribution... .... Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings... ...is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc...Full timeWork at officeWork from home$45k - $55k
...prestigious Inc. 500 Female Founder Honoree award. After... ...a feed; you'll be the voice and face that bridges... ...rituals to life in our customers\' inboxes through GIFs... ...asking for next Taking the lead on proactive community... ...engaging with customer stories, and fostering loyalty...Full timeWork experience placementImmediate startRemote work- ...Developer Community & Social Lead, your goal is to help... ...with users, customers, and creators. If you... ...Every blog post, customer story, launch, and technical... ...authentic, and trusted voices in the B2B AI and document... ...short-form, podcast clips, founder-led video) Benefits...For contractorsWork at officeRelocation
- ...term: We raised $160M+ from leading investors to build an exceptional... ...York. About the role As Customer Marketing & Editorial Content... ...job will be to identify the stories, data, and ideas worth sharing... ...establish Forus as an authoritative voice on the problems and...Full timeWork at office
- A voice automation company is seeking an experienced seller in New York to lead large enterprise deals and drive adoption of their configurable voice agent platform. The... ...time off policy, fostering an ownership culture with previous founders. #J-18808-Ljbffr Vapi Inc.Flexible hours
- Samsung Electronics Perú is seeking a detail-oriented Voice of Customer Research Senior Specialist to lead primary research initiatives. This role focuses on gathering and analyzing customer feedback to drive improvements within Samsung Ads. The ideal candidate will have...
- ...product market fit and a growing base of customers who love our product — including Anthropic... ...investors including IVP, Menlo Ventures, Founders Fund, and 8VC, along with founders and... ...doesn't have to read "CS": Implementation Lead, Chief of Staff, PM owning a customer motion...
$75k - $85k
...Customer Experience Lead Location: Brooklyn, NY (in-person) Compensation: $75,000–$85,000 About Craighill Craighill is a Brooklyn-based design... ...brand you cared about. An exceptional writer. You adjust your voice naturally from a quick DM to a careful, high-stakes email,...$130k - $170k
...We are seeking a Customer Success Lead with 6+ years of experience to lead a small team of CSMs and manage the post‑sale lifecycle for our medical... ...across the company to further hone messaging and ensure the voice of the customer is represented in our product roadmap....Full timeWork at officeWork from home$116.4k - $174k
...top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—... .... About the role The Program Manager, Voice of Customer role at Rippling provides a unique... ...Implementation, Customer Success, and Support to lead the product feedback process, inform...Work at office3 days per week$158.2k - $197.8k
...children’s television at Mercury, but we do believe that the founders, builders, and entrepreneurs who turn to us for context... ...and just a little bit magical. To that end, Mercury’s Stories team is looking for Video Lead to own and grow our YouTube presence. You’d join a...FreelanceRemote work$114.72k - $172.08k
Customer Experience Analytics Senior Lead - Apply (opens in new window) Job Req Id: 26962768 Location(s): Charlotte... ...is responsible for ensuring the Voice of the Customer is accurately captured... ...fully behind the numbers and the stories they tell. Action-Oriented &...Full timeShift work$60k - $75k
A leading community service organization in New York City is seeking a Coordinator of Advocacy and Community Voice to promote educational equity and community engagement. This role involves empowering youth leaders through training and project management, advocating for...- ...providers can focus on patients, not paperwork. As the Customer AI Strategy & Success Lead - Enterprise, you'll own relationships with Arya's largest... ...Sales to develop enterprise case studies and reference stories. Become a thought partner to COOs and Directors of...
- ...workforce that supports our teams and our customers. This is a place for builders who want... ...The Role We’re hiring a Customer Impact Lead to partner with U.S. enterprise customers... ...hypothesis-driven, outcome-oriented Act as the voice of the customer across Product, Sales,...Shift work
- ...’re taking those learnings and using AI to automate all that work. Lean team of 7. Ex-founders and experts working in person in SoHo, NYC. Why join us? You’ll help build the customer function for what we believe can become the last marketing platform. You’ll work directly...Immediate startRemote work
$70k - $110k
Antler is seeking a Customer Success Specialist based in New York City for Stardex, an AI-driven ATS and CRM. As the first dedicated hire... ...You'll have ownership over the function and work closely with founders to shape the company's customer success strategy. #J-18808-...Remote job- About the Position: We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams... ..., brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be...Immediate start
$30k
Customer Success Lead The Role Instant is hiring a Customer Success Lead to own and scale the entire post‑sale customer experience, globally.... ...onboarding through expansion, and dashboards that tell the story. Churn is continuing to decline. Expansion revenue is growing...Live inWork at office3 days per week$70k - $110k
...We are backed by Y Combinator and serve some of the leading U.S. based executive search firms. Our customers are operators; they make money when they make... ...matters to them. We have been growing fast, and our founders have been handling support directly. We have hit the...Remote work$100 per hour
...-working and deeply committed team from leading tech and accounting companies — Ramp, Meta... ...-end ERP implementations and long-term customer relationships You’ll deliver best-in-... ...CX excellence You’ll collaborate with founders, product, and engineering to shape the roadmap...Remote jobContract workImmediate startWork from homeRelocationHome officeVisa sponsorshipShift work$140k - $160k
...led by world-class investors and angels including the founders of MongoDB & KAYAK. We have an enormous opportunity... ...the systems, automations, and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation and tooling infrastructure...Full timePrivate practiceLive inWork at office3 days per week$150k - $180k
.... We are a group of operators, unicorn early employees, ex-founders and people who walked away from degrees because they believe... ..., while continuing to grow rapidly in Europe. The Role As Customer Operations Lead at Augustus, you own the entire operational backbone of our...Work at officeVisa sponsorshipRelocation package
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