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Founder Voice & Customer Story Lead

Edra

Edra, a leading AI startup in New York, is seeking a multifaceted individual to enhance our public presence and define our communication strategy. You will collaborate directly with founders to articulate our mission and develop compelling narratives around our customers' successes. The ideal candidate has a track record of impactful work, demonstrable writing skills, and is deeply engaged in the AI space. This role requires someone who can navigate high-volume content production while maintaining quality. Join us to shape Edra’s public narrative and contribute to a transforming sector. #J-18808-Ljbffr Edra

Vacancy posted 4 days ago
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