Founder Voice & Customer Story Lead
Edra
Edra, a leading AI startup in New York, is seeking a multifaceted individual to enhance our public presence and define our communication strategy. You will collaborate directly with founders to articulate our mission and develop compelling narratives around our customers' successes. The ideal candidate has a track record of impactful work, demonstrable writing skills, and is deeply engaged in the AI space. This role requires someone who can navigate high-volume content production while maintaining quality. Join us to shape Edra’s public narrative and contribute to a transforming sector. #J-18808-Ljbffr Edra
$190k - $209k
...you, you’ll fit right in. Who You Are At Justworks, we believe that listening to our customers is one of our greatest strategic advantages. The Voice of Customer (VoC) Program Lead will bring that belief to life by turning feedback into insight, and insight into action...SuggestedCasual workWork at officeLocal area$135k - $155k
Jasper AI is seeking a Customer Marketing Manager to amplify the stories of their enterprise customers through compelling content and strong relationships. This remote role emphasizes the impact of Jasper AI on client strategies. With a focus on developing customer narratives...SuggestedRemote job$160k - $185k
...Job Title: Customer Strategy Lead - Insight & Strategy Location: New York City – Hybrid (3 days... ...data sources, to tell coherent customer stories and ground decisions in evidence... ...segment/brand leadership team, bringing the voice of the customer into key decisions....SuggestedFull timeWork at officeFlexible hours3 days per week- ...Build the Customer Success function, not just manage it. Most Customer... ...dedicated Customer Success Lead, you'll shape how one of the fastest... ...retention, and become a key voice in how our customers adopt and... ..., work alongside world-class founders and operators, and build a...SuggestedWork at office
- DualEntry in New York City HQ seeks a founding Product Marketing Manager to drive social presence and founder-driven storytelling across X, LinkedIn, and key communities. You will craft concise, compelling posts and measure impact on engagement, followers, and brand visibility...Suggested
- ...post-Series C), and our team includes ex-founders operators who’ve grown unicorns,... ...life at Omnea here. The Role As Omnea's Customer Value Lead, you own the relationship with our customers... ...up to CFOs. You'll be the internal voice of the customer, working closely with both...
$165k - $185k
...class investors including the founders of MongoDB & KAYAK. We have... ...growing set of service lines, the customer side of our operation is... .... The Customer Operations Lead owns the customer operational... ...common ones. Be the product voice for customer-impacting workflows...Full timePrivate practiceWork at office3 days per week- ...their time on routine work, leading to burnout, while a projected... ...care. The role We're hiring a Customer & Field Marketing Lead to own... ..., then the newsletter's best story. You'll be the first person at... ...directly to Saran, our co-founder & President. What you'll own...Live in
$150k - $170k
About FoursquareFoursquare is the leading independent location technology and data cloud platform... ...the PositionFoursquare is looking for a Customer Analytics Lead to join our team in our... ...our users and our team. We value every voice, and we encourage you to be part of...Work at officeLocal areaFlexible hours- ...a senior professional to own the end-to-end customer advocacy and editorial narrative program. You will lead flagship stories, videos, and case studies across campaigns and... ...accelerate delivery while maintaining brand voice across formats. #J-18808-Ljbffr UiPath, Inc.
- ...trust and respect. Every voice matters. Every... ...was created by unicorn founders who have successfully... ...scaled to thousands of customers and exited $1B+ public... ...by some of the world’s leading VCs (Andreessen Horowitz... ...case studies, customer stories, and reference programs...Work at officeWork from home
$45k - $55k
...prestigious Inc. 500 Female Founder Honoree award. After... ...a feed; you'll be the voice and face that bridges... ...rituals to life in our customers\' inboxes through GIFs... ...asking for next Taking the lead on proactive community... ...engaging with customer stories, and fostering loyalty...Full timeWork experience placementImmediate startRemote work$110k - $180k
...Description Job Description Healthcare AI Deployment & Customer Expansion Lead Company: HireNow Staffing (Direct Placement Partner) HireNow... ...join one of our valued client partners as it expands its AI voice technology into the U.S. healthcare market. This is a high-...Full timeContract workVisa sponsorship$75k - $85k
...Customer Experience Lead — Craighill (Brooklyn, NY) Compensation: $75,000–$85,000 | Full-Time | On-Site Role Overview As Craighill’s Customer... ...brand you cared about. An exceptional writer. You adjust your voice naturally from a quick DM to a careful, high‑stakes email,...Full time$100k - $150k
...Job Description Job Description Customer Success Lead | Private Markets AI Location: New York City Salary: $100,000 – $150,000 Base... ...users — change management, training, and adoption at scale. Voice of the Customer Sit between customers and product....Work at office$140k - $170k
...Following an excellent seed round and rapid customer adoption, we’re expanding our customer... ...product and engineering teams to represent the voice of the customer The ability to distill... ...’ll do As our founding Customer Success Lead, you won’t just support customers — you’...Work at office$65k - $80k
...CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis... ...industry expertise, and world‑class customer satisfaction. As a Customer Success Lead... ...customer concerns and initiatives. Act as the voice of your customers to ensure that their...Full timeRemote workShift work- ...Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best‑in‑class customer success program. As Cambio’s Customer... ...such as pilots and demos. Customer Advocacy: Serve as the voice of the customer within Cambio, advocating for customer needs...
$127k - $269k
...world. If you're excited to shape the future of design and collaboration, join us!We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this...Minimum wageFull timeLocal areaRemote workFlexible hours- Omnea seeks a Customer Value Lead to own strategic customer relationships across lifecycle. You’ll drive measurable value from day one, turning... ...to maximize enterprise impact. You’ll be the customer’s voice inside Omnea, translating needs into product and revenue initiatives...
- ...’re taking those learnings and using AI to automate all that work. Lean team of 7. Ex-founders and experts working in person in SoHo, NYC. Why join us? You’ll help build the customer function for what we believe can become the last marketing platform. You’ll work directly...Immediate startRemote work
- ...together 100+ years of combined AI expertise, with its co-founders each building in AI for more than 15 years. The company is... ...is being used. Who We’re Looking for Vermillio is seeking a Customer Success Lead to manage clients in the music industry using our TraceID platform...Remote workFlexible hours
- Videospan is hiring its first Customer Success Lead for a remote-first role in the United States. You will design onboarding, adoption, and retention programs from the ground up and be the voice of the customer inside the company. You'll collaborate with product, engineering...Remote job
- About the Position: We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams... ..., brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be...Immediate start
$130k - $170k
We are seeking a Customer Success Lead with 6+ years of experience to lead a small team of CSMs and manage the post‑sale lifecycle for our medical... ...across the company to further hone messaging and ensure the voice of the customer is represented in our product roadmap....Full timeWork at officeWork from home$140k - $160k
...led by world-class investors and angels including the founders of MongoDB & KAYAK. We have an enormous opportunity... ...the systems, automations, and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation and tooling infrastructure...Full timePrivate practiceLive inWork at office3 days per week- ...built on trust and respect. Every voice matters. Every contribution... ...Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings... ...is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc...Work experience placementWork at officeWork from home
$25 - $30 per hour
...Job Description The Customer Service Lead Representative is responsible for delivering exceptional customer service while providing day-to... ...for long periods during a shift • Technical skills to use voice-over-IP phones and customer records management, word processing...Hourly payFull timeTemporary workShift work- ...growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers Job Summary The Customer Service Team Lead is a leadership role responsible for supporting the Customer Service team in delivering exceptional...Worldwide
$10k
...decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year... ...About the RoleThe Creative Director for Customer Stories will set the creative standard for the program, leading the charge on how we celebrate the compelling...Full timeWork at officeRelocationHome officeFlexible hours
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