Senior Enterprise Account Executive

Enterprise Account ExecutiveThe Enterprise Account Executive is responsible for driving renewals, upselling, and cross selling within a portfolio of existing enterprise customers (1,001+ users). Acting as a trusted advisor, this role focuses on understanding customer business and security needs, influencing key stakeholders, and aligning Sophos solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.The role operates in complex enterprise environments, requiring engagement with multiple stakeholders, coordination across internal teams and partners, and navigation of formal procurement and contracting processes. Success is driven by deep customer understanding, proactive planning, and the ability to identify and close expansion opportunities while ensuring timely and successful renewals.This role is ideal for enterprise sellers who excel at long ? term account ownership, consultative selling, and delivering sustained value within large, complex organizations.Account Ownership & RetentionOwn and manage a portfolio of existing enterprise customer accountsDrive timely and successful contract renewals through proactive customer engagementBuild and maintain strong relationships with business, technical, and executive stakeholders, including IT and security leadershipExpansion, Upsell & Cross-SellIdentify, develop, and close upsell and cross ? sell opportunities within existing enterprise accountsCreate and execute strategic account plans focused on retention, expansion, and long ? term growthPosition additional Sophos solutions based on evolving customer security needs, priorities, and roadmap alignmentEnterprise Account ExecutionNavigate multi ? stakeholder buying environments within existing customersPartner closely with Sales Engineering to support solution positioning, demonstrations, and technical validationsManage renewal and expansion opportunities through formal procurement and contracting processes when applicablePartner & Internal CollaborationCollaborate closely with channel partners and system integrators to support renewals and expansion motionsCoordinate internal resources across Sales Engineering, Customer Success, Support, Product, and Leadership teamsMaintain clear ownership and accountability for account outcomes, even in partner ? involved sales motionsPipeline & Forecast ManagementBuild and maintain accurate renewal and expansion forecastsAccurately track account activity and opportunities and maintain CRM data integrityDeliver predictable outcomes through strong execution, planning, and operational rigorWhat You Will BringRequired6+ experience managing and growing enterprise customer accountsDemonstrated success driving renewals and expansion within existing customersExcellent relationship building and consultative selling skills.Strong consultative selling, negotiation, and relationship-building skillsAbility to align customer needs to solution value over timePreferredExperience selling cybersecurity, SaaS, or enterprise technology solutionsExperience managing enterprise renewals involving procurement and contractingExperience collaborating with channel partners and sales engineers in enterprise environmentsMeasures of SuccessCustomer retention and renewal performanceUpsell and cross-sell expansion within existing enterprise accountsStrength and progression of account growth pipelineForecast accuracy and execution disciplineCustomer satisfaction and long-term account healthIn the United States, the base salary for this role ranges from $127,500 to $212,500. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.The ideal candidate should reside in one of the following areas: San Francisco Bay area, Phoenix, or Las Vegas.Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge· Monthly wellbeing webinars and training to support employee health and wellbeingOur Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos