Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate

Microsoft Dynamics Team Senior Associate

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

• Minimum Degree Required: Bachelor Degree
• Minimum Years of Experience: 3 year(s)

Required Knowledge and Skills:

• Proven success leveraging Dynamics 365 CRM or ERP (D365, 2013, 2011 or 4.0 systems/core, external components and architecture), as well as other Microsoft solution offerings.
• Experience with configuration and customization of Microsoft Dynamics 365 products.

Preferred Qualifications:

• Demonstrates thorough abilities and/or a proven record of success as a Microsoft Dynamics 365 Functional Consultant in a client-facing role for a top tier consulting organization.
• Demonstrates thorough abilities and/or a proven record of success with leading efforts to understand, assess, consult, design, and implement D365 applications-based solutions.
• Demonstrates thorough abilities and/or a proven record of success utilizing D365 in a functional capacity.
• Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member.

Travel Requirements: Up to 80%