TSQ Specialist

If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You'll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being.

In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date.

Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services.

The TSQ Specialist provides technical expertise and project-based support across safety, training, quality, and onboarding initiatives. This role partners closely with operations teams, new hires, and customers to ensure alignment with safety standards, training requirements, onboarding expectations, and quality objectives. Responsibilities include field observations, PPE issuance, customer site walks, and ensuring all safety documentation-including permits, JHAs, and site-specific plans-is completed per customer standards. In addition to field-facing responsibilities, the TSQ Specialist plays a key role in onboarding and leadership development efforts by helping design and deliver training programs that support new employee integration, frontline leader readiness, and continuous improvement across the organization.

Key Responsibilities

• Support new-hire onboarding through orientation sessions, field integration check-ins, and coordination of required safety and technical training
• Assist in developing and enhancing leadership development content for supervisors, crew leads, and emerging leaders
• Design and deliver targeted training programs based on field observations, compliance gaps, onboarding feedback, and operational requests
• Support curriculum development for in-person, virtual, and digital training formats
• Conduct documented site observations for ISP/OSP projects to assess safety, training, and quality needs
• Issue and track PPE for project teams
• Participate in site walks with customers to ensure compliance and alignment with expectations
• Verify completion of safety documentation (permits, JHAs, site-specific plans) per customer requirements (Project Specialist)
• Perform risk assessments for high-risk activities and scopes of work
• Support incident analysis for injuries, significant near-hit occurrences and avoidable auto incidents
• Collaborate with project managers to integrate safety and quality into project planning
• Implement and track corrective actions identified through audits
• Provide coaching and mentoring to field leaders to reinforce leadership expectations and behavior-based safety practices
• Maintain accurate records of compliance, observations, onboarding progress, and training activities
• Assist the TSQ team with additional responsibilities as needed

Required Knowledge, Skills, and Abilities

• Proficiency in MS Office Suite and Microsoft Teams
• Strong understanding of safety regulations, quality standards, training practices, and adult learning principles
• Experience supporting onboarding and/or leadership development program
• Excellent communication and interpersonal skills for working with operations teams, new hires, and customer
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Familiarity with telecom and fiber industry terminology and equipment
• Strong attention to detail and problem-solving skills
• Ability to work independently and collaboratively in the field
• Bilingual proficiency preferred

Education and Experience

• Minimum of two (2) years of experience in safety, quality, onboarding, or training roles within a project-based environment
• Associate degree, Bachelor's degree, or equivalent work experience
• Experience with safety documentation processes and customer compliance standards

EEOC-Minority/Female/Disability/Veteran

Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.