Client Servicing Manager

Client Servicing Manager PPCJP00000555

• Hourly pay: $40/hr
• Worksite: Leading digital streaming network (Los Angeles, CA 90038 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 5 Month Assignment

A leading digital streaming network seeks a Client Servicing Manager to serve as the primary operational interface with clients, ensuring the accurate, timely, and reliable delivery of content and related materials.

Client Servicing Manager Responsibilities:

• Act as the single point of contact for assigned clients, managing requirements, delivery schedules, tracking delivery status, and resolving delivery issues.
• Oversee the end-to-end client servicing process, including researching content availability, issuing purchase orders, preparing material orders, curing delivery rejections, and coordinating with various departments to ensure timely and accurate delivery of assets.
• Work with sales, marketing, and servicing partners to ensure timely delivery of deal obligations.
• Create status reports, conduct weekly status meetings, and report on servicing metrics regularly.
• Attend meetings with clients and business stakeholders.

Client Servicing Manager Qualifications:

• 5+ years of relevant work experience in television, film, or media servicing or material operations.
• Strong Microsoft Office and software application skills.
• Experience with order management or similar supply chain management systems.
• Experience with Salesforce or other similar customer relationship management systems is preferred.

Shift:

• 9:00 AM to 6:00 PM.

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