Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Administrative Assistant

My Michigan Health

Job Title

This position provides friendly, professional and efficient telephone answering, call directing, staff paging, and visitor greeting. Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail and outgoing interoffice mail. Responsible for performing clinical scheduling and patient admitting in collaboration with all disciplines and facilitating communication related to scheduling.

Responsibilities

(30%)* Coordinates scheduling of all rehabilitation services optimizing therapist time and department efficiency.

(30%)* Greets all patients and their families or escorts in a courteous and professional manner.

(20%)* Addresses any questions regarding treatment, insurance, or other concerns in a timely manner.

(10%)* Insures the proper, accurate and efficient flow of information such as filing, faxing and distributing communications and other materials between the office, clinical areas and other supporting departments

(10%)* Answers telephone utilizing appropriate telephone etiquette and interpersonal skills to promote excellent public and interdepartmental relations.

Other Duties And Responsibilities:

Provides excellent service by maintaining positive relations with all customers. This may include, but not limited to assisting with resolving questions, inquiries and/or issues.

Provides timely patient access to services and optimizes clinician time by managing schedules and patient waitlists.

Serves as a resource for smooth operations in clinical areas.

Insures proper flow of patients to appropriate location within rehab services.

Registers and admits patients verifying current order and insurance coverage.

Leads denial management for the department and follows up on required documentation for payment.

Maintains professional appearance of reception area including lobby and assists with patient care by preparing and cleaning treatment areas.

Discharges patient charts according to department procedures.

Responds to record requests from other departments and outside agencies according to affiliate policies and procedures in a timely manner.

Orders necessary medical and office supplies as designated by manager or supervisor.

Promotes process improvement and communicates with manager or supervisor regarding effectiveness and efficiency of work procedures.

Schedules meetings for the department manager, supervisor and or clinician as needed.

Attends appropriate meetings.

Other duties as assigned.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.

An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Experience, Training And Skills:

Successful completion of MyMichigan Health and affiliate specific orientation. Successful completion of new hire competency.

Knowledge of reading, writing, mathematical, word processing, and computer skills in order to efficiently complete daily tasks.

Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, multi-line telephone, and calculator.

Knowledge of medical office practices, medical terminology, and policies and procedures as normally acquired through 1 year experience working in the health field.

Ability to multi-task and work under pressure of deadlines, changes in schedules, and office routines.

Ability to recognize the needs and concerns of people and possess interpersonal skills needed for effective verbal and written communication in the English language to interact with people individually and in a group at all levels.

Ability to work independently, demonstrating problem solving and organizational skills, time management skills and initiative.

Organizational skills needed for smooth flow of both the clinic and patient

Mandatory Occupational Safety and Health Administration (OSHA) is required and must be completed annually according to the Exposure Control Plan.

Ability to work where employee may be exposed to communicable diseases.

Physical/Mental Requirements And Typical Working Conditions:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Administrative Assistant in West Branch, MI vacancy
  •  ...relations with all customers. This may include, but not limited to assisting with resolving questions, inquiries and/or issues....  ...clinic and patient Mandatory Occupational Safety and Health Administration (OSHA) is required and must be completed annually according to... 
    Suggested
    Work at office

    MyMichigan Health

    West Branch, MI
    22 hours ago
  • University of Michigan Health - - Responsibilities: Coordinates scheduling of rehabilitation services; Greets patients and families; Answers telephone and handles inquiries; Registers and admits patients and verifies insurance; Manages patient flow and waitlists
    Suggested

    University of Michigan Health

    West Branch, MI
    3 days ago
  •  ...Summary The Sr. Office Assistant (SOA) in the Infusion Center Department must be able to assist the nurses and patient service specialist in transporting/lifting of patients, filing, secretarial work, registration and scheduling of patients, and other general duties... 
    Suggested
    Full time
    Work at office

    MyMichigan Health

    West Branch, MI
    1 day ago
  •  ...Culver's - 2939 Cook Road - Responsibilities: Assist general manager to increase sales and net profit of the business; Prepare and review daily summary report and weekly operations report; Prepare team schedule and daily deployment sheets based on forecasts and labor... 
    Suggested
    Shift work

    Culver's

    West Branch, MI
    22 hours ago
  •  ...Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing... 
    Suggested
    Work at office
    Flexible hours
    Shift work

    Checkers Drive-In Restaurants , Inc.

    West Branch, MI
    3 days ago
  • $13 - $15 per hour

     ...Assistant Manager Position We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading... 
    Hourly pay
    Casual work
    Flexible hours

    Arby's

    West Branch, MI
    2 days ago
  •  ...Assistant Manager Assists the general manager to develop maximum sales volume and profit margin. Develops managers and team members to ensure every guest who chooses Culver's leaves happy. Assists general manager to increase sales and net profit of the business... 
    Temporary work
    Shift work
    Day shift
    Afternoon shift

    Culver's

    West Branch, MI
    4 days ago
  • $14 - $27 per hour

    Hourly Wage: $14 - $27 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Shift work
    Night shift

    Walmart

    West Branch, MI
    22 hours ago
  • Lincare - - Responsibilities: Monitors the flow of orders to and from the Customer Service Department; Deletes, corrects, or re-enters patient orders; Read and analyze documents such as patient orders; Understand pharmacy prescription terminology; Communicate with coworkers...

    Lincare

    West Branch, MI
    22 hours ago
  •  ...programs. Semi-annual reviews with raise potential. KFC Family Hardship Fund. KFC My Change Financial Wellness Service. Education assistance FREE GED programs. Short-term disability & life insurance. RSDS discount program – cell plans, vacations, apparel, and more.... 
    Daily paid
    Extra income
    Temporary work
    Flexible hours

    KFC

    West Branch, MI
    1 day ago
  • We are looking for enthusiastic individuals to provide exceptional customer support, manage transactions, and maintain a welcoming store environment. If you have a passion for helping others and enjoy a fast-paced retail setting, this is the perfect opportunity for you...

    Dollar Tree

    West Branch, MI
    4 days ago
  • Job Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising...
    Local area

    Home Depot

    West Branch, MI
    2 days ago
  • We are immediately hiring part time Field Representatives in your area! Are you a military spouse and looking for supplemental income? Make extra spending money to help with your car payment, social activities, and more! Benefits A comprehensive initial training program...
    Extra income
    Part time
    Immediate start
    Flexible hours
    Shift work

    RetailData

    West Branch, MI
    2 days ago
  • Flexible Part Time Jobs Available Flexible part time jobs now available in your area! Perfect for stay at home moms and dads! Looking for an independent part time job while your children are in school? As your children go back to school this fall, this is a perfect ...
    Extra income
    Part time
    Flexible hours
    Shift work

    RD SOLUTIONS INC

    West Branch, MI
    1 day ago
  •  ...products and services based on customer needs Provide excellent customer service and resolve customer inquiries professionally  Assist with branch operations and support team goals Maintain confidentiality and comply with bank policies and procedures... 

    Huron Community Bank

    West Branch, MI
    8 days ago
  • A leading home improvement retailer is seeking Lot Associates to assist customers with loading their vehicles and maintain store entrance operations. This role requires excellent customer service skills as Lot Associates are often the first and last point of contact for... 

    The Home Depot

    West Branch, MI
    2 days ago
  • $26.47 - $43.62 per hour

     ...– Clerks sell stamps, take incoming mail, and sort and distribute mail in addition to other clerical functions. This position also assists the public with general mailing needs, such as completing a change of address, mail holds, and giving out post office box keys.... 
    Hourly pay
    Full time
    Currently hiring
    Work at office

    Postal Jobs Source (a division of Labor Services)

    West Branch, MI
    a month ago
  •  ...and full benefits including vacation, sick leave, insurance, and retirement plans. ~ Clerk - Clerks sell stamps, handle mail, and assist customers with postal services. The Postal Service operates over 30,000 locations and delivers over 170 billion pieces of mail... 
    Full time

    US Postal Service

    West Branch, MI
    3 days ago
  •  ...vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529... 
    Full time
    Monday to Friday
    Flexible hours
    Weekend work
    Afternoon shift

    Mercantile Bank

    West Branch, MI
    22 hours ago
  • $25 per hour

    About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior experience required. Reel Edge is a gambling technology company ...
    Remote work
    Work from home
    Flexible hours

    Joveo

    West Branch, MI
    22 hours ago
  •  ...Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing... 
    Work at office
    Flexible hours
    Shift work

    All American QSR, LLC: A Franchisee of Checkers & Rally's

    West Branch, MI
    27 days ago
  •  ...Recreational Services Aide to join their team! Under the supervision of the Recreational Services Director, the Recreational Services Aide assists in the planning, implementation and evaluation of recreational, physical, emotional and psychosocial programs in accordance with... 
    Daily paid
    Full time
    Temporary work
    Immediate start
    Work from home

    Villa at West Branch

    West Branch, MI
    4 days ago
  •  ...Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists’ main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also... 
    Work at office

    SVS Vision, Inc.

    West Branch, MI
    7 days ago
  • Mercantile Bank is hiring a Full-Time Teller to deliver outstanding service while processing deposits, withdrawals, and payments onsite in Michigan. You will maintain accuracy in cash handling and data entry, support customers, and work closely with teammates to ensure ...
    Full time

    Mercantile Bank

    West Branch, MI
    1 day ago
  •  ...clean, and stocked. Support product replenishment activities and maintain brand standards to keep the store full and abundant. Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. All store positions require... 
    Weekly pay
    Daily paid
    Temporary work
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Bath & Body Works

    West Branch, MI
    22 hours ago
  • $16 per hour

    Retail Scan Associate This is a permanent PART-TIME role. The base hours for this position average from 6-8 hours per week across all stores, depending on store size and workload. Additional hours (typically 1–2 hours per week per store) are frequently assigned for ...
    Hourly pay
    Permanent employment
    Part time
    Local area
    Shift work

    Scan Scape

    West Branch, MI
    22 hours ago
  •  ...customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as... 
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    Aéropostale

    West Branch, MI
    4 days ago
  • $23.47 - $38.62 per hour

     ...USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience...  ...and promptly Clerical Work : Support USPS operations with administrative tasks Service Support : Assist customers with services... 
    Hourly pay
    Flexible hours

    Postal Jobs Resource

    West Branch, MI
    more than 2 months ago
  •  ...a season or a long-term career, you can grow at Carter's. What You'll Do: Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Confidently and proactively resolve issues for customers and balance a number of... 
    Night shift
    Day shift

    Carter's

    West Branch, MI
    22 hours ago
  • Retail Sales Associate - West Branch Outlet Part time 2990 Cook Road, West Branch, MI, US 48661 As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers...
    Part time
    Work at office
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Gap

    West Branch, MI
    22 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Administrative Assistant. Be the first to apply!