Sr Office Assistant

Summary This position is responsible for Aria and Beacon EHRs training of employees on these systems in the West Branch Infusion Center. Additionally, any upgrades to Aria or Beacon will act in the role to test these applications and train existing employees on changes. This position will also be responsible for obtaining prior authorization for chemotherapy and radiation treatments for patients at WestCancer Center. Responsibilities (40%) Responsible for working with patients, providers and 3rd party payers to obtain prior authorization for chemotherapy and radiation treatments at West Branch. (30%) Maintains competence in Aria and Beacon as a superuser and certified trainer. (10%) Assists with testing upgrades for Aria and Beacon and training new employees as well as existing employees on these systems at the cancer center in West Branch. (10%) Provides coverage as needed for basic functions of the oncology analyst in their absence such as billing entry and troubleshooting. (10%) Cross cover for oral chemotherapy authorization, pharma assistance programs and processing. OTHER DUTIES AND RESPONSIBILITIES: Acts independently; consistently exercises discretion and judgment in performing work, which is predominantly intellectual and varied in nature. Participates in performance improvement activities. Assists clinical staff in clinical application where necessary or directed. Attends scheduled in-services to review policy/procedure and safety measures. Effectively operates a computer using MS Office applications such as Word, Excel. Has a thorough understanding of electronic medical record software and is able to use site specific office management system. Other duties as assigned. Certifications and Licensures N/A Required Education Education: High School Diploma or GED Essential: true Other Information EXPERIENCE, TRAINING AND SKILLS: Two years experience in the area of oncology services required. Certification as a Epic Beacon Trainer required. Experience and Training with Aria as an Aria Administrator required. Must have strong computer skills including Microsoft Office (Word, Excel, PowerPoint). Experience with an electronic medical record required. Demonstrate the ability to effectively communicate with others in person and on the telephone. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs. #J-18808-Ljbffr