Technical Training Manager Utility

Requisition: 83996

 
PSEG Company: Public Service Electric & Gas Co.

 
Salary Range: $ 121,200 - $ 199,200
 
Work Location Category: Hybrid

 
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

At this time, only current PSEG employees are being considered.

PSE&G is seeking a Technical Training Manager for leading and managing PSE&G’s end‑to‑end Operator Qualification program within the Centralized Services Technical Training Support team in Edison NJ. This role oversees a team of OQ evaluators who conduct approximately 900 operator qualifications annually, ensuring continuous compliance with PHMSA 49 CFR 192/195 requirements and alignment with company standards.
The manager is accountable for resource planning, scheduling, qualification record management, performance reporting, and continuous improvement of OQ processes. The role partners closely with Gas Operations, Regulatory, Safety, Compliance, and Technical Training stakeholders to maintain audit readiness, update qualification content, and support workforce competency across the gas organization. 

Job Responsibilities

• Manage the full lifecycle of the Operator Qualification program, including scheduling, evaluation, recordkeeping accuracy, and compliance verification.
• Ensure all qualification processes align with PHMSA regulatory requirements, internal policies, and industry best practices.
• Track and report key OQ metrics such as qualification completion rates, compliance gaps, evaluation consistency and auditor feedback.
• Identify and mitigate risks related to operator competency, qualification expirations, and regulatory exposure.
• Provide daily leadership, coaching, and performance management for the team of OQ evaluators.
• Establish clear team goals, KPIs, and operational expectations to ensure high-quality, consistent evaluations.
• Coordinate workload distribution to ensure timely completion of approximately 900 operator qualifications annually.
• Foster a culture of continuous learning, collaboration, and accountability.
• Review, refine and improve OQ procedures to enhance efficiency, consistency, and regulatory alignment.
• Serve as the primary point of contact for qualification schedules, operator status updates, and OQ program requirements.
• Prepare documentation and lead discussions during regulatory audits, internal reviews, and compliance assessments.
• Partner with Technical Training, Gas Operations, Regulatory, Safety, and Compliance teams to update qualification content in response to regulatory changes, technology updates, or operational needs.
• Build and maintain strong relationships with field leadership to ensure alignment between qualification processes and operational requirements.

Job Specific Qualifications

• BA or BS in a related field (e.g. Engineering, Safety, Training, Operations) OR High School Diploma/GED plus a minimum of 10-years of equivalent management experience.
• 7 years of indirect supervisory experience or 5 years of direct supervisory experience.
  Strong knowledge of PHMSA OQ regulations (49 CFR 192/195) and industry qualification standards.
• Skilled in computer applications, including Microsoft 365.
• Excellent analytical skills with the ability to create and present detailed reports.
  Strong oral and written communication skills. 
• Must possess and maintain a valid driver’s license
• Travel up to 30% as needed

Desired:

• Master’s Degree in Education or Industrial System / Instructional Design
• Project Management Professional certified
• Experience in Learning Management System use and performance data management / reporting
• Lean Six Sigma Green Belt or other process improvement experience

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. 

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call View phone number on us.fitly.work or email View email address on us.fitly.work.
If you need to request a reasonable accommodation to perform the essential functions of the job, email View email address on us.fitly.work. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)