Account Executive, Ticket Sales

Account Executive

The New Hampshire Fisher Cats, Double-A affiliate of the Toronto Blue Jays, deliver exciting baseball and family-friendly events at Delta Dental Stadium. With a strong focus on player development and community impact, the Fisher Cats continue to be a vital part of the Manchester sports scene. As part of Diamond Baseball Holdings (DBH), the Fisher Cats are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

The Fisher Cats are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.

Essential Duties and Responsibilities

• Represent the organization with the utmost professionalism in the community
• Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
• Renew all group, hospitality, and season ticket members
• Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
• Maintain a database of contacts and sales progression using tickets.com
• Meet and/or exceed personal sales goals
• Meet and/or exceed daily and weekly outbound call/appointment minimums
• Contribute to overall operation by "answering the call" when assistance is needed in another area of our operation

Qualifications

• Bachelor's Degree or equivalent work experience
• Minimum of 6 months of sales or customer service experience
• Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
• Have a friendly and professional telephone manner
• Strong desire to learn about our business and grow your professional career
• Ability to effectively express ideas verbally and in writing
• Possess a positive attitude
• Maintain a flexible work schedule
• Other duties as assigned

Diamond Baseball Holdings is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds and experiences to apply for our job opportunities. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.