Account Manager

Looking for an opportunity where success comes naturally? Then you may have found your crew. We’re looking for an Account Manager to join our team. What you'll do You’ll be the primary contact for your clients, building long‑term relationships that foster satisfaction, retention, and ancillary sales. You’ll also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field. Responsibilities Client Satisfaction: Developing and maintaining long‑term relationships with clients Performing site walkthroughs with clients to ensure quality and service expectations are met Facilitating the resolution of client concerns to ensure renewal Sales: Proactively presenting site enhancement ideas to your clients Generating referrals from existing clients and passing them to the Business Developer Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals Operations: Assisting in overall leadership of the branch Maintaining satisfactory accounts receivable levels Coordinating with the Branch Administrator to ensure branch databases contain up‑to‑date client information Qualifications 1 year minimum of supervisory experience in the landscape or service industry An associate’s degree in a business‑related field or equivalent experience A minimum of 3 years of prior customer service, management and leadership experience within an organization, the landscaping industry or local marketplace Ability to coach and develop teams (preferred) Benefits and perks Competitive salary Paid time off Medical, dental, and vision insurance At BrightView, we’re a tight‑knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. We offer industry‑leading development opportunities and a range of services, including landscape design, development, maintenance and enhancements, with no limit to what you can achieve. Think you’ve found your crew? BrightView is an Equal Employment Opportunity and E-Verify Employer. #J-18808-Ljbffr