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Lead Customer Advocacy & Resolution

Affirm

Affirm is seeking a Customer Advocacy Lead to enhance customer experience and manage a high-performing team in Seattle. This role involves resolving escalated complaints, leading operational excellence, and improving complaint handling processes. The ideal candidate will have extensive experience in customer operations, strong analytical and leadership skills, and a commitment to customer-centric solutions. Affirm offers competitive compensation including base pay and equity rewards, with a remote-first work culture. #J-18808-Ljbffr Affirm

Vacancy posted 1 day ago
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