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SaaS Support Engineer - Python | AWS & Cloud Diagnostics

Converge Insurance

Converge Insurance is looking for a technical support professional to join the Engineering team in the United States. The role involves managing the support queue, developing Python scripts, and ensuring SLAs are met while triaging customer issues. Candidates should have 3+ years supporting SaaS platforms and proficiency with AWS. A Bachelor’s degree in Computer Science or equivalent is required along with experience in Docker, Datadog, and APIs. The position emphasizes collaboration with various stakeholders across the business. #J-18808-Ljbffr Converge Insurance

Vacancy posted 21 hours ago
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