SaaS Support Engineer - Python | AWS & Cloud Diagnostics
Converge Insurance
Converge Insurance is looking for a technical support professional to join the Engineering team in the United States. The role involves managing the support queue, developing Python scripts, and ensuring SLAs are met while triaging customer issues. Candidates should have 3+ years supporting SaaS platforms and proficiency with AWS. A Bachelor’s degree in Computer Science or equivalent is required along with experience in Docker, Datadog, and APIs. The position emphasizes collaboration with various stakeholders across the business. #J-18808-Ljbffr Converge Insurance
- ...the primary technical support contact for customers... ...tools, and system diagnostics to identify root causes... ...Collaborate with Product and Engineering teams to escalate... ...preferably in a B2B SaaS environment. Strong... ...working with cloud platforms (AWS, GCP, or Azure). Strong...Amazon Web ServiceCloud
- ...escalate with full diagnostic context Monitor... ...deployments and cloud environments - catch... ...language Build support infrastructure:... ...them into product or engineering priorities... ...production operations at a SaaS or data platform... ...Temporal, navigate AWS or Azure...Amazon Web ServiceCloud
$50k - $100k
Nscale is the GPU cloud engineered for AI. We provide... ...capabilities and directly supports strategic business... .... Perform system diagnostics and basic log... ...cloud platforms (AWS, GCP, Azure) or... ...scripting languages (Python, Bash) for... ...experience in B2B SaaS or infrastructure...Amazon Web ServiceCloudRemote workFlexible hours$77.06k - $108.78k
Customer Support Engineer Fastly’s edge cloud platform powers high‑performance digital experiences... ...literacy: navigate modern SaaS control panels and RESTful... ...of network telemetry and diagnostic tools. Networking... ...cloud platforms (GCP, Azure, AWS). Work Hours Tuesday‑...Amazon Web ServiceCloudWork at officeLocal areaFlexible hoursShift work$210k - $250k
...committed researchers, engineers, policy experts, and... ...Role We are hiring Support Engineers to serve as... ...with APIs and technical SaaS products, and can... ...basic scripting (Bash, Python, JavaScript) Understanding... ...networking concepts, cloud infrastructure (AWS, GCP), and IT...Amazon Web ServiceCloudWork at officeVisa sponsorshipFlexible hours- ...About the Role The RVP, Priority Support Engineering reports into the Head of... ...complexities of the modern data and AI cloud, the competitive environment,... ...role at a cloud, data, or SaaS company (e.g., Sales... ...SaaS company (e.g., Databricks, AWS, Google, Microsoft, Salesforce...Amazon Web ServiceCloudShift work
- ...Distributed Systems Software Engineer, Python / Go 3 months ago Be among the... ...and Juju to build multi-cloud deployable cloud applications... ...centers to public clouds like AWS, GCE, Azure. As a software engineer... ...Engineer (AI Health-Tech SaaS, Remote) New York, NY $140,00...Amazon Web ServiceCloudFull timeLocal areaRemote workWorldwide
- Poolside is looking for a Customer Support Technician to handle technical issues with their SaaS product and on-prem deployments. The role involves troubleshooting... ...should have strong problem-solving skills, knowledge of AWS and related tools, and experience in customer...Amazon Web ServiceCloudRemote jobFlexible hours
$79.47k - $105.96k
...our ecosystem of devices and cloud software. Like our products,... ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support... ...support and maintain a complex SaaS infrastructure while adhering... ...computing platforms, particularly AWS (Amazon Web Services) or...Amazon Web ServiceCloudWork at office$65k - $75k
...Harris, is seeking a Technical Support Engineer with genuine technical depth... ..., application support, or SaaS support role where you... ...ability in at least one language (Python, PowerShell, or Bash)—bonus... ...Foundation, CompTIA Network+, or AWS Cloud Practitioner certification....Amazon Web ServiceCloudRemote jobPermanent employmentLocal areaShift work$90k - $115k
...is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the... ..., or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp... ...Redshift, or BigQuery. Knowledge of GCP or AWS. Startup experience. Benefits For...Amazon Web ServiceCloudFull timeWork experience placementWork at officeFlexible hours- ...platform. With over 100 enterprise SaaS connectors, flexible LLM... ...Designated Technical Support Engineer to join our rapidly expanding... ...integrations Experience with Cloud technologies in at least one... ...(GCP), Amazon Web Services (AWS), or Microsoft Azure Must have...Amazon Web ServiceCloudWork experience placementWork at officeHome officeFlexible hoursShift work
- ...Application Support Engineer We are seeking a proactive and customer-focused Application... ...: PowerShell, Shell Scripting, Python Cloud Platforms: AWS, Azure, GCP Version Control: Git,... ...Qualifications: Experience supporting SaaS, cloud-based, or microservices...Amazon Web ServiceCloudFull timeRemote work
- ...seeking a mid-level Software Engineer with 3-5+ years of experience... ...hybrid role involves building SaaS components, enhancing user... ...strong programming skills in Python and Typescript along with familiarity in cloud platforms like GCP or AWS. This is an opportunity to contribute...Amazon Web ServiceCloud
- ...global food manufacturing company is seeking a Data Engineer to design and implement analytics within a cloud-based SaaS platform. This role involves building scalable... ...data pipelines and optimizing data structures using AWS tools. The ideal candidate will have over 5 years...Amazon Web ServiceCloudRemote jobFlexible hours
- NASCO is seeking a Senior Cloud Architect to design and manage its AWS cloud environment. This role involves ensuring security, scalability, and operational... ...will have strong experience in AWS cloud architecture, SaaS solutions, and compliance frameworks. Responsibilities...Amazon Web ServiceCloudRemote job
- Full Stack Software Engineer (React / Python / AWS) Agile Receivables Remote Employees... ...is a fast‑growing SaaS company. We are looking for... ...customers, providing high‑level support and ensuring our clients have... ...Hooks, State Management). Cloud & Infra: Familiarity with AWS...Amazon Web ServiceCloudFull timeRemote workShift work
- ...in the United States seeks a hands-on engineer to develop cloud services that integrate with vehicle control... ...embedded developers to solve complex diagnostic issues. Ideal candidates will have... ...and cloud platforms such as Azure or AWS. This position offers the chance to directly...Amazon Web ServiceCloud
- A fast-growing SaaS company is seeking a Full Stack Software Engineer to manage the application lifecycle and uphold AWS infrastructure. The successful candidate... ...development using Python, FastAPI, and React,... ...an emphasis on customer support and documentation. We are...Amazon Web ServiceRemote job
- ...Overview Software Engineer (Java, Python) in Wilmington, DE Location: Delaware Job Function: Salesforce... ...Type: Video Skills : Java, Python, AWS DESCRIPTION : Experience with AWS Infrastructure... ...technologies Familiarity with cloud database technologies Must have experience...Amazon Web ServiceCloudLong term contract
- ...to lead the development of a SaaS platform incorporating advanced... ...architecture of high-performance cloud-native applications. Ideal... ...years of experience in software engineering and 3 years in technical... ....NET, and cloud services like AWS or Azure. Join us in fostering...Amazon Web ServiceCloud
- ...by building innovative cloud and diagnostic solutions that power... ...environment where every engineer has a direct impact.... ...validation, and help support field engineers by troubleshooting... ...platforms (Azure, AWS, or GCP). Strong... ...experience. Familiarity with Python and Java or scripting...Amazon Web ServiceCloud
$220k - $330k
...recruitment and staffing agency supporting high-growth and... ...: The VP Security Engineering leads the design and execution... ...architecture across cloud infrastructure,... ...capabilities within high‑growth SaaS environments. Key... ...cloud architectures across AWS, Azure, or GCP Lead...Amazon Web ServiceCloud- ...Technologies, Inc. is looking for a Designated Technical Support Engineer to join our innovative team in New York City. This role... ...strong problem-solving skills and experience with cloud technologies such as AWS, Azure, or Google Cloud. This position is hybrid, requiring...Amazon Web ServiceCloudWork at office
- ...candidate will have over 7 years of experience in building modern cloud-native applications, with strong skills in JavaScript, Python, and AWS services. Responsibilities include designing and supporting full stack features and modernizing existing systems. Candidates must...Amazon Web ServiceCloudRemote work
- The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when... ...SQL, using Postman, and navigating cloud environments (AWS, GCP, Azure). Comfortable finding your way around a Python repo: reading PRs, writing fixes, running...Amazon Web ServiceCloud
- ...seeking an experienced Data Engineer with strong expertise in Databricks, Python, and Database... ...ensure data quality, and support advanced analytics and business... ..., Analysts, and Cloud Engineers to support analytics... ...Platforms (one or more): AWS / Azure / GCP ETL/ELT tools...Amazon Web ServiceCloudHourly payPermanent employmentContract workLocal area
- ...growing technology company is seeking a Senior/Staff Backend Engineer to enhance their logistics platform. In this role, you will collaborate... ...to deliver reliable software, leveraging your expertise in Python and cloud infrastructure. The ideal candidate will have over 8 years of...Amazon Web ServiceCloudRemote job
- ...the future of security. Sales Support Engineer New York Role Overview The Sales... ...with integrations across cloud, identity, and CI/CD environments... ...experience with APIs, scripting (e.g., Python, Go), and automation Experience with cloud platforms (AWS, GCP, Azure) Familiarity with...Amazon Web ServiceCloud
- ...candidate will have over 10 years of experience with strong proficiency in Java and Python, as well as expertise in cloud-native solutions on AWS. The position focuses on mentoring engineers and guiding architecture decisions to ensure resilience and scalability in IT...Amazon Web ServiceCloud
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