Floor Supervisor- Store 129, Naperville, IL (Ace Lane)

Ace Retail GroupAce Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands. ARG is one of the largest hardware retailers in the United States and operates over 250 neighborhood stores nationwide. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.Floor SupervisorThe Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.Customer ServiceProject a positive representation of Ace Retail GroupProactively assist customers in solving problemsGreet customers throughout the store and thank them upon exitMaintain a friendly and outgoing demeanor with customers and associatesAnswer calls and pages promptly, courteously, and effectivelyResolve customer complaints and issues with Ace Retail Group's best interest in mindMaintain strong product and store layout knowledgeStore OperationsEnsure a positive, professional, and safe work environmentSupervise general store operationsPerform opening and closing proceduresAssist with Store Support Center program implementationSupport Loss Prevention, Safety, and Audit complianceAssist General Manager and Assistant Manager with store operationsCommunicate operational or managerial issues timelyMaintain cleanliness of sales floor, stockroom, and outdoor areasEnsure price changes and label updates are accurate and timelySupport cashiering functions including training, audits, and reportingPerform other duties as assignedInventory & MerchandisingEnsure forklift operations and receiving are completed safely and efficientlySupport receiving, stocking, and merchandise organizationMaintain appropriate back stock levelsEnsure cycle counts and inventory accuracy processes are completedAssist with merchandise resets throughout the storeEnsure all signage is current and accurateMaintain a clean, organized, and well-merchandised sales floorLeadershipManage store operations in the absence of the General Manager and Assistant ManagerLead by example and maintain approachabilityAssist in training and development of associatesParticipate in store meetingsCommunicate merchandising, cost control, and sales ideas to leadershipPartner with leadership for development and advancement opportunitiesCore ValuesWINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people—our strength is being helpful.EXCELLENCE – Excellence honors God and inspires people. We strive to be the best and continuously improve.LOVE – Love the people, love the work, and love the results.INTEGRITY – We act with honesty, reliability, and strong character to build trust.GRATITUDE – We recognize we are blessed to serve others.HUMILITY – We pursue greatness with respect and modesty.TEAMWORK – We collaborate for mutual success—Together, we are Ace.Minimum Skills, Requirements and QualificationsHigh School diploma or GED equivalentAbility to read and interpret safety rules and procedure manualsBasic math skills (addition, subtraction, multiplication, division)Ability to compute ratios, percentages, and interpret graphsAbility to work independentlyFlexible work scheduleStrong verbal and written communication skillsAbility to foster teamwork and motivate othersAbility to stand, walk, bend, and lift up to 50 lbs regularly and up to 100 lbs occasionally with assistanceCompensation Details$17 per hourEqual Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Westlake Hardware