Education Success Manager - Southaven, Mississippi

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This position will work 100% on-site in Southaven, Mississippi

The primary purpose of this role is to lead the curriculum design and development of educational programming for the MCP Accelerate program and emergent partner programs within Mayo Clinic Platform (MCP). The Education Success Manager will work with other MCP success managers to iteratively design, develop, and refine the MCP Accelerate program and provide strategic support through all phases of the curriculum development cycle for new partner programs. The position will be responsible for the following essential functions:
• Collaboratively leads the design, development, and implementation of the curriculum for the MCP Accelerate program.
• Continuously improves and refines the MCP Accelerate program in collaboration with other MCP Success Managers and MCP leaders.
• Collects feedback on partner experiences and develops data-driven solutions that enhance learning outcomes and user experiences.
• Advises and assists with the creation of new partner programs.
• Applies systems level thinking to translate data-driven insights from partner programs to inform broader education initiatives and trainings within MCP.
• In partnership with MCP leadership, provides strategic guidance and recommendations for how Mayo Clinic Platform can design high-quality learning experiences and resources that support key initiatives.
• Serves as a liaison for educational content development and strategy for internal and external partnerships.
• Builds inter-professional relationships and partnerships across Mayo Clinic to support education development within MCP.
• Demonstrates knowledge of current technologies, learning theories, and pedagogical approaches for how to create meaningful learning experiences.
• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.

This position is not eligible for visa sponsorship/we will not sponsor or transfer a visa for this role. Also, Mayo Clinic DOES NOT participate in the F1 STEM OPT extension program.

This position is a limited-tenure role intended to support the formation, launch, and stabilization of a new company and laboratory. As the organization matures, the role is expected to transition to a permanent infrastructure position within a separate company operating independently from Mayo Clinic Laboratories.

Qualifications

A Master's Degree in education or related field with seven years of experience is required.

Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. 

Candidate has expertise and demonstrated experience in all phases of the curriculum development lifecycle, data-driven learning design, learning theory, education technology, pedagogy, and consulting with subject matter experts. 

Must demonstrate the skill to communicate technology and data-derived product solutions to advance medical care. 

Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. 

Requires strong relationship skills and the ability to manage several client accounts simultaneously. 

Must possess qualities which indicate the ability to mentor, train, and supervise employees. 

Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. 

Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter.

Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. 

Must be an initiative taker, eager to break new ground and create opportunities for others.

Doctoral or post graduate degree in education or related field preferred. Experience with startup companies is preferred.

Exemption Status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.; $93,392- $140,129 / annually

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8:00am - 5:00pm flexibility required based on business needs. This position is 100% on-site in Southaven, Mississippi

Weekend Schedule

Flexibility required based on business needs.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Jenny Stephens