Human Resources Benefits Coordinator

Duration: 11/30/2026 to 12/31/2027 (possibility of extension) Location: 100% Remote

JOB SUMMARY

Duties: Candidates are taking calls and/or answering email from the associates and their family regarding U.S. and Health and Welfare benefits questions including medical (consumer driven/high-deductible plans), dental, vision, spending accounts including H.S.A, wellness program, life insurance and disability. Canadian open enrollment will also occur later in the year. Questions range from enrollment system access, plan structure, rate information, and U.S. wellness screening info. Provide answers to inquiries, including calls, and email navigation of internal systems for explanation of plans data entry. Required Qualifications Strong computer skills are required, including MS Word/Excel/Outlook, MS Edge, Windows Explorer, Sharepoint, and Internal Software Comfortable learning new information within a short period of time. Strong service resolution skills. Ability to work well in a fast-paced, team-oriented environment. Candidates should be comfortable taking high-volume phone calls through use of a headset, via a cue system. Preferred Qualifications Software/Skills preferred: Service/call center background with high service focus Experience with PeopleSoft, MS programs including Word, Excel and Outlook. Call management tracking system and multiple vendor sites used as well. Previous call center experience preferred, but not required Benefits experience also preferred, but not required. Strong written communication skills Bachelor's degree in a business-related field preferred but not required. Education: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr Dexian