Distribution Manager Assistant

Job Description

Job Description

Position Summary:

This position is responsible for assisting the Distribution Manager with the functions of the 5-Gallon Distribution Division. The Distribution Manager Assistant plays a key role in daily dispatch operations, fleet coordination, driver support, and administrative functions. The role requires flexibility, physical stamina, strong communication skills, and the ability to act in a lead capacity in the Distribution Manager’s absence.

Minimum Job Requirements:

• High school diploma or GED required

• Valid government-issued ID for I-9 employment eligibility verification

• Sensitivity to confidential matters required

Qualifications:

• 1–3 years of delivery, route driving, or distribution experience preferred

• Valid State of Hawaii CDL Class A or B driver’s license with clean abstract preferred

• Current CDL Medical Card Preferred

• Proficiency in administrative functions with well-developed written and verbal communication skills

• Competency in Microsoft Office suite (Word, Excel, Outlook, etc.)

• Ability to consistently lift and carry up to 50 lbs frequently (5-gallon water bottles, approx. 46 lbs each)

• Strong customer service and interpersonal skills

• Dependable, punctual, and team-oriented

• Ability to work in a fast-paced and physically demanding environment

• Maintain consistent attendance and adhere to assigned schedules

Key Responsibilities:

Distribution & Dispatch

• Sort and assign daily green slips to appropriate driver boxes as directed by the Distribution Manager

• Dispatch and/or schedule deliveries pertaining to 5-gallon distribution

• Assist distribution drivers with fleet-related issues in the absence of the Distribution Manager

• Open the Division at 5:00 a.m. in the absence of the Distribution Manager

• Act as backup route driver as needed (in-house work hours do not apply while acting as route driver)

• Identify and resolve discrepancies related to missed deliveries as directed by the Distribution Manager

Fleet & Operations

• Assist with documentation of Fleet Inventory Control policies and procedures in accordance with management standards

• Perform frequent lifting and carrying of 5-gallon water bottles (approximately 46 lbs each), delivering up to 200 bottles per day

• Inspect and maintain cleanliness of delivery vehicles

• Report accidents, damage, or safety concerns immediately

• Follow all traffic laws and company safety policies

Administrative Support

• Perform a variety of administrative functions while assigned in-house

• Complete delivery documentation including invoices, logs, and reports

• Maintain accurate delivery and customer records

• Support the Distribution Manager and operations teams with additional tasks as assigned

• Complete other related duties as assigned by the Distribution Manager

Customer Service

• Provide professional and courteous service to customers

• Address customer concerns and escalate issues when necessary

• Represent the company in a positive and professional manner

Work Schedule:

• Full-time

• Monday–Friday

• Overtime and occasional weekend work may be required

Benefits:

• 401(k) with company matching

• Medical, dental (partial), vision, and drug insurance.

• Paid sick leave and vacation leave

• Employee discounts on Menehune Water products

Equal Employment Opportunity & ADA Statement:

Menehune Water Company is an equal opportunity employer and complies with all applicable federal and Hawaii state laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). If you require an accommodation, please contact Human Resources.