IPTV & Coax TV Specialist

Job Description

Job Description

The Role 

We are seeking a highly skilled and motivated Engineer who will support the deployment, configuration, and maintenance of IPTV and Coax TV infrastructure across diverse client environments. This role demands hands-on expertise in headend systems, media players, DRM technologies, and Android OS, with a strong focus on remote diagnostics, customer support, and field readiness. 

Roles & Responsibilities 

• Install, configure, and maintain IPTV and Coax TV systems, including headend appliances (e.g., Anevia, UCrypt) and multicast streaming setups.  

• Provision and troubleshoot Android-based media players and tablets (e.g., Wetek, VLC, ExoPlayer).  

• Perform in-room testing and validation of IPTV and Coax signal quality using IGMP protocols and diagnostic tools. 

• Perform in-room testing and validation of TV interface commands such as power and volume controls. 

• Support DRM integration and content encryption standards (e.g., Pro:Idiom, Swank, Swift Media).  

• Conduct site surveys, product survey reports, hardware installations, and preventative maintenance.  

• Excellent ability to diagnose and resolve issues across both IP and coaxial networks. 

• Collaborate with cross-functional teams (Engineering, Account Management, Professional Services) to ensure seamless system performance.  

• Document technical changes, resolutions, and contribute to the internal knowledge base.  

• Train customer support teams on system usage and troubleshooting.  

• Escalate blockers and issues promptly to ensure timely resolution. 

• Ensuring information security and AI safety are at the forefront of your mind in everything we do in Oneview. 

Required Skills & Experience 

• 3–5 years of hands-on experience in IPTV, Coax TV, and network infrastructure.  

• Experience working with TV providers including Spectrum, Cox, Comcast, Direct TV, and others, this includes encryption methodologies  

• Strong understanding of multicast/unicast protocols, IGMPv2/v3, and headend configurations.  

• Proficiency with Android OS, media player frameworks (e.g.
  ExoPlayer, VLC), and DRM systems.  

• Experience coding within media player environments (e.g., customizing
  ExoPlayer or VLC) to support playback optimization, UI enhancements, or DRM integration.  

• Familiarity with TV interface protocols such as HDMI CEC and MPI. 

• Familiarity with network diagnostics, QoS monitoring, and remote support tools. 

• Excellent troubleshooting, documentation, and communication skills.  

• Ability to work independently and travel extensively to client sites.  

• Experience with hardware integration in healthcare or hospitality environments is a plus. 

• Familiarity with Gracenote and TV listings metadata.  

• Certifications such as CCNA, CompTIA Network+, or equivalent.  

• Experience with IPTV headend systems like Anevia, VITEC, or similar.  
• Knowledge of coaxial tuning, DVB standards, and hybrid OTT/IPTV/DVB setups.  
• Expected travel would be 50% of their time.