Consumer Bankruptcy Specialist I - Plan Review

Job Description

Job Description

National Bankruptcy Services (NBS), headquartered in Dallas, Texas, was founded in 1999 to deliver technology enabled, compliant bankruptcy servicing solutions to our valued colleagues in the lending and servicing industries. NBS is proud to provide proven, result-driven bankruptcy solutions to some of the country’s largest and most respected creditors.

The Consumer Bankruptcy Specialist’s primary focus is to monitor bankruptcy accounts in assigned portfolio of loans to ensure appropriate action is administered to comply with client and bankruptcy rules and regulations. 

KEY JOB DUTIES:

• Review court docket and case information via electronic case monitoring to promptly determine when attorney action is required and refer to local counsel as necessary
• Payment Delinquency tracking
• Respond to routing inquiries from clients, attorneys, vendors, and internal departments regarding files assigned
• Review, analyst, and take appropriate action on all mail relevant to client and assigned files
• Respond to court notifications and inquiries received from clients, debtors, and debtor’s attorneys
• Close files appropriately and timely

• Perform other duties as assigned
• Review NDC and Trustee websites to determine status of Claims
• Review Plans to determine treatment 
• Identify inadequate plan provisions such as valuation, interest rate and delinquencies
• Negotiation of inadequate plan provisions to resolve without litigation
• Identify inadequate plan provisions such as valuation, interest rate and delinquencies

JOB REQUIREMENTS:

• Excellent oral, written and communication skills with ability to communicate at all levels
• Strong organizational and time management skills

• Ability to manage priorities and workflow in a high-volume production environment

MINIMUM QUALIFICATIONS:

• High school diploma with 3-5 years of verifiable work experience required (will consider bachelor’s degree in lieu of work experience)
• 1+ years of Consumer Bankruptcy or Consumer Lending Experience 

PHYSCAL DEMANDS:

• Work is performed in office setting

BENEFITS:

• Medical insurance plans designed to meet your needs
• Dental & Vision insurance
• Life & Disability insurance
• Flexible spending account
• Health Savings account
• 401(k)
• Paid time off 
• Nine Paid Holidays