Bilingual medical office specialist pediatric ophthalmology

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing

About the Role:
ROP Consultants Of Florida PA is looking for a bilingual Medical Office Specialist to join our specialized pediatric ophthalmology team in Boca Raton, FL. This is an exciting opportunity to make a real difference in the lives of young patients and their families by delivering exceptional front-office support in a caring, fast-paced clinical environment.

Responsibilities:

• Greet and check in pediatric patients and their families in both English and Spanish
• Schedule and confirm appointments, manage patient flow, and coordinate referrals
• Verify insurance eligibility, obtain authorizations, and process co-pays and billing
• Maintain accurate and up-to-date electronic health records (EHR) and patient files
• Serve as a bilingual liaison between clinical staff and Spanish-speaking patients/families
• Answer multi-line phone system, respond to inquiries, and relay messages to providers
• Ensure compliance with HIPAA regulations and office policies

Requirements:

• Fluent in both English and Spanish (written and verbal) — required
• Prior experience in a medical office, ophthalmology, or specialty clinic setting preferred
• Familiarity with medical billing, insurance verification, and prior authorizations
• Proficiency with EHR/EMR systems and general office software
• Strong interpersonal skills with a compassionate, patient-centered approach
• Ability to multitask and thrive in a high-volume pediatric specialty environment
• High school diploma or equivalent required; medical office certification a plus

About Us:
ROP Consultants Of Florida PA is a trusted name in pediatric ophthalmology, dedicated to protecting and preserving the vision of Florida's youngest patients. Our team is known for delivering compassionate, expert care that families rely on and trust. We pride ourselves on a supportive, collaborative workplace where every team member plays a vital role in our patients' outcomes.