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Onboarding Project Manager

AllianceHCM

AllianceHCM is seeking an Onboarding Project Manager to lead client implementations from contract execution through successful go-live and transition to ongoing support. This role independently manages a portfolio of moderate-complexity implementations, coordinating cross-functional teams to deliver a smooth client experience, meet project milestones, and ensure on-time payroll readiness. What You'll Do Manage a portfolio of single-entity, single- and multi-service implementation projects. Serve as the primary client contact throughout the onboarding lifecycle, leading kickoff meetings and regular status updates. Develop and maintain project plans, timelines, milestones, and documentation. Coordinate Implementation, Training, Payroll, Tax, Sales, and Support teams to keep projects on track. Monitor progress, manage scope changes, identify risks, and resolve escalations with appropriate recovery plans. Ensure client and internal team accountability for deliverables and go-live readiness. Coordinate the transition to Customer Support, ensuring complete documentation and a smooth handoff. Mentor less experienced project managers and contribute to process improvements and onboarding best practices. What You Bring 2–5 years of project management or implementation experience, ideally in SaaS, payroll, or HCM. Ability to independently manage multiple projects with minimal supervision. Strong project planning, problem-solving, and client communication skills. Experience managing project timelines, dependencies, scope changes, and competing priorities. Ability to lead client meetings, identify project risks, and drive accountability across teams. Experience mentoring team members or contributing to process improvements. CAPM or an equivalent project management certification, or willingness to obtain one within 18 months. Willingness to complete AllianceHCM's internal onboarding, product, and client communication certifications within 6–12 months. Nice to Have PMP coursework underway, with eligibility hours being tracked. Fundamental Payroll Certification (FPC). Foundational certification in Payroll, Time & Attendance, Benefits, or HCM. Experience with multi-service or multi-entity implementations. #J-18808-Ljbffr AllianceHCM

Vacancy posted 5 days ago
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