Senior Restoration Project Manager

Key Responsibilities: Direct daily field operations, ensuring crew members follow proper procedures and safety standards. Assign tasks, monitor progress, and maintain workflow to meet project timelines. Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process. Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems. Inspect work performed by technicians to ensure it meets SERVPRO’s high standards and industry guidelines. Coach, support, and develop crew members to improve skills and efficiency. Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies. Identify challenges on the job site and take proactive steps to resolve them quickly. Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction. Promote and enforce safe work practices on every job site. Bonus and Commission Plan with Competitve Base Salary Schedule: Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours willbe required during peak demand or emergency responses Qualifications: Required High school diploma or equivalent 1–2 years of experience in restoration, construction, or a related field Valid driver’s license with a clean driving record Ability to lift, carry, and move up to 50 lbs. regularly Strong communication and leadership skills Basic proficiency with smartphones, tablets, and job-tracking software Availability for on-call rotation, evenings, weekends, or overtime as needed Preferred Qualifications IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas Prior supervisory or lead technician experience Experience working with insurance adjusters or property managers Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.) #J-18808-Ljbffr