RCM Patient Experience L&D Senior Manager
Quest Diagnostics Incorporated
Quest Diagnostics Incorporated seeks a senior leader to design, deliver, and oversee the training ecosystem for the Patient Billing Services team. You will shape end-to-end training strategy for a high-volume, 100% remote contact center focused on financial and claim-based inquiries. You will blend virtual classrooms with self-paced modules, apply adult learning theories, and partner with QA, Operations, and leadership to close skill gaps while maintaining HIPAA compliance. #J-18808-Ljbffr Quest Diagnostics Incorporated
Vacancy posted 2 days ago
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