Remote Senior Manager, RCM Patient Experience L&D
QUEST DIAGNOSTICS INC
Raleigh, NC
- Remote job
Quest Diagnostics Inc. is seeking a dynamic Senior Manager of Learning & Development to shape the training ecosystem for the Patient Billing Services team. You will own end-to-end training strategy for a high-volume omnichannel patient contact center handling financial and claim inquiries. The role blends virtual classroom instruction with self-paced modules, applying ADDIE and Kirkpatrick models, while ensuring HIPAA compliance and consistent quality across 300+ frontline staff. #J-18808-Ljbffr QUEST DIAGNOSTICS INC
Vacancy posted 1 day ago
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