Senior Manager, Contact Center - Patient Experience
$88.6k - $104.8kDana-Farber Cancer Institute
The Dana-Farber Cancer Institute is seeking a Senior Manager for the Contact Center located in Brookline, Massachusetts. This role is crucial for providing strategic oversight and establishing goals to enhance patient experience and team performance. The ideal candidate should have a strong background in healthcare operations, excellent customer service skills, and the ability to lead and motivate a team. With a hiring range of $88,600.00 - $104,800.00, the position offers competitive compensation and the opportunity to contribute to life-changing patient care. #J-18808-Ljbffr Dana-Farber Cancer Institute
$142k - $201k
...their Therapy Advancement team. This role focuses on optimizing patient management and delivering impactful clinical education to heart teams.... ...will have a Bachelor's degree and over 10 years of related experience. The position demands strong project management skills and...Senior$225k - $285k
DAC Consulting Group is hiring a Senior Nurse Practitioner or Physician Assistant in Boston... ...The role demands at least five years of experience, focusing on non-invasive procedures... ...bonuses. Ideal candidates will have strong patient relationships and leadership skills,...Senior- Takeda is seeking a Senior Product Manager for IBD Consumer Marketing. In this critical role, you'll manage patient-facing assets and collaborate with key stakeholders to enhance the patient experience across DTC channels. The ideal candidate has over 5 years of experience...SeniorFull time
- ...medicines for people with serious diseases. We are seeking a Senior Manager to join our Patient Safety team. The Senior Manager of Global Patient Safety... ..., or PharmD Offers 7+ years of relevant risk management experience in the pharmaceutical/ biotech industry or health...SeniorWorldwide
- ...Radiation Oncology team in Boston, MA. In this critical role, you will support various providers and guide patients through their care journey, ensuring an exceptional experience. Candidates must have 3-5 years of experience in healthcare and possess strong communication,...Senior
$91.88k - $117.15k
...comprehensive and coordinated care for patients. This role aims to ensure quality health... ...collaboration and the development of patient-centered care plans. Ideal candidates will have... ...RN Licensure, three years of clinical experience, and strong interpersonal skills. The position...Senior- ...biotechnology company in Boston is seeking an Associate Director of Patient Services, Quality & Compliance. This key leadership role... ...operational excellence. The ideal candidate has 7-10 years of experience in healthcare quality and compliance. The position offers dynamic...Senior
$70.99k - $101.2k
...involves providing advanced clinical nutrition care, managing nutritional needs, and educating patients and families about therapeutic diets. Qualified... ...Clinical Dietetics, along with 3-5 years of relevant experience. The salary range for this position is between $70,9...Senior- ...role, you will perform diagnostic imaging procedures, assist patients through the imaging process, and support clinic operations. You... ...BLS certification, and have 3+ years of healthcare leadership experience. Benefits include comprehensive healthcare coverage from day one...SeniorShift work
- Vertex Pharmaceuticals in Boston is seeking a Bilingual Senior Patient Support Specialist to provide comprehensive support for cystic fibrosis... .... The ideal candidate will have at least 3-4 years of experience in patient support within rare diseases and possess excellent...Senior
$19.37 - $27.71 per hour
...role that involves greeting and assisting patients while performing both clinical and... ...functions efficiently. The candidate will manage scheduling tasks and provide guidance to... ...school diploma and 3-5 years of office experience, along with strong MS Office skills and...SeniorHourly pay- ...Pharmaceutical (US) in Boston, MA is seeking a Patient Recruitment and Retention Lead to... ...clinical trials. The successful candidate will manage recruitment activities, collaborate with... ...'s degree, over 5 years of relevant experience in patient recruitment, and expertise in...SeniorRemote job
$142k - $201k
...company, driven by a passion to improve patient lives. With millions of patients served... ...Partner with heart teams to optimize patient management by identifying barriers, delivering... ...Degree & a minimum of 10 years related experience OR equivalent based on Edwards criteria...SeniorRemote job$19.37 - $27.71 per hour
...supporting clinical service operations. The candidate will perform scheduling, clerical duties, and assist patients as needed, requiring 3-5 years of office experience and strong MS Office skills. This position is full-time and on-site, Monday through Friday, with a...SeniorHourly payFull timeMonday to Friday$136k - $204k
Patient Educator Senior Manager - WEST Vertex Pharmaceuticals seeks a Patient Educator Senior Manager - WEST to support patients and caregivers... ...deep understanding of SCD and TDT disease states, patient experience, barriers, and care pathways. Document interactions...SeniorSummer workLocal area- Stryker Corporation is seeking a strategic, data-driven Senior Manager to guide Medicare Advantage clients on member experience and communications strategies. This role focuses on enhancing Stars performance through effective communication and collaboration with internal...Senior
- ...and ensuring the delivery of high-quality patient care and promoting a culture of safety... ...field of study preferred. 3+ years of experience in quality improvement, patient safety,... ...provided equipment. North Shore Medical Center, Inc. is an Equal Opportunity Employer....SeniorFull timeRemote workMonday to Friday
- Dormont Manufacturing Co is seeking a Clinical Social Worker Senior in Boston, MA, responsible for conducting social work assessments for inpatients, outpatients, and emergency department patients. The role involves developing treatment plans and working collaboratively...Senior
- Alnylam Switzerland GmbH is seeking a Senior Manager for Document Management in Patient Services to lead a centralized document management function. This remote role supports operational documentation, ensuring it's compliant and accessible. Applicants should have 6-8 years...SeniorRemote job
$145k - $182k
A leading automotive marketplace is seeking a Senior Manager of Product Marketing in Boston, MA. This role focuses on driving product marketing... ...value proposition. The ideal candidate will have substantial experience in product marketing, excellent communication skills, and a...Senior- The Hebrew Rehabilitation Center in Boston, Massachusetts is seeking a dedicated Registered Nurse (RN) to provide exceptional nursing care and improve patients' quality of life. This role involves working collaboratively within a clinical support team to address patients...Senior
- Coverys, Inc. is looking for a Senior Director in Boston, MA, to oversee the Policy Services... ...role requires an experienced leader to manage operations and implement process... ...Candidates should possess 10+ years of insurance experience, including management, and have a strong...Senior
$32.13 - $48.2 per hour
Hebrew Rehabilitation Center is seeking a Registered Nurse (RN) to provide high-quality nursing care and support patient independence in a collaborative clinical environment. The RN will ensure adherence to care plans, mentor staff, and contribute to performance improvement...Senior$21.97 - $31.2 per hour
...workflow, and ensuring quality assurance across various office services. The ideal candidate will have 3+ years of office service experience and a high school diploma. Compensation ranges from $21.97 to $31.20 per hour, with additional benefits including medical, dental...SeniorHourly payWork at office$88.6k - $104.8k
The Senior Manager, Contact Center is responsible for providing strategic direction and daily oversight to the DFCI Welcome Center Triage teams... ..., as well as DFCI leadership to ensure an exceptional patient experience is delivered to all individuals calling into DFCI. The...SeniorTemporary work$131.8k - $178.3k
Overview:The Senior Manager, Document Management - Patient Services will be responsible for establishing, leading, and continuously improving a centralized... ...and complianceQualifications:6-8+ years of experience in pharmaceutical, biotech, or healthcare environmentsBachelor...SeniorFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$21.4 - $30.6 per hour
...Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers... ...who need them—faster. Responsibilities: Manage the entire care process with a sense of... ..., ensuring an exceptional patient experience Conduct benefit verifications and...SeniorHourly payFull timeTemporary workLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift work$188k - $200k
...Senior Pharmacy Manager – Boston, MA Trillium Professional is now seeking a Senior Pharmacy Manager in Boston,... ...support safe, efficient medication delivery and patient care. Annual salary is $188K – $200K. Key Skills & Experience Pharmacy Leadership: 5+ years managing teams...Senior$150.5k - $245.5k
...The Senior Manager of Global Patient Safety (GPS) will play a key scientific role in safety strategies for... ...+ years of relevant risk management experience in the pharmaceutical/ biotech... ...and disability insurance), fitness centers, 401(k) company match, family support...SeniorLocal area$59k - $85.1k
...Function: Customer Management Job Sub... ...recruiting for a Senior Service Coordinator... ...talents will help patients on their journey to... ...and the customer’s experience. Assists other... ...the distribution center, warehouses, internal... ...****@*****.***) or contact AskGS to be...SeniorRemote jobFull timeTemporary workWork experience placementWork at officeLocal area
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