Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• No weekends, no holidays
• Bonus based on performance
• Paid time off
• Company parties
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2001 and have proudly served the Milan and Rock Island communities for over 25 years. I've raised my four children here, and family has always been my top priority. I'm also a proud grandfather with another grandchild on the way! Outside of the office, I enjoy talking sports, fishing, camping, and spending time outdoors with my dog.

Our agency believes in being an active part of the community we serve. Building lasting relationships with our customers and supporting the families in our area is at the heart of everything we do.

We offer licensing reimbursement, paid time off, opportunities for professional growth, and a strong commitment to work-life balance. I believe in working hard, celebrating success, and creating an environment where our team can build rewarding, long-term careers.

Our culture is built around family, teamwork, and having fun while doing meaningful work. I believe in putting family first and creating a workplace where people enjoy coming to work every day. I'm looking for someone who is motivated, dependable, and ready to grow with a team that works hard, supports one another, and enjoys the journey together.

ROLE DESCRIPTION:
As Insurance account representative for Ferrari Insurance Inc., you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

DESIRED QUALITIES:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.