Service Operations Officer - MRO Project Desk

Job Description Job Title: Service Operations Officer - MRO Project Desk Working Pattern: Hybrid (3 in office days a week) Working Location: Indianapolis, IN As a member of the Rolls‑Royce MRO Service Team, you will play a key role to help drive the business performance of MRO Services. The Project Desk is a support position within the MRO Services organization aligned to a MRO Value Stream. It is a key resource for the Value Stream Manager and will interface daily with the MRO service provider. You will be able to coordinate many kinds of operational activities in a technically diverse global environment. In this role you will travel both domestically and internationally up to 10%. Why Rolls‑Royce? Rolls‑Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. At Rolls‑Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What You Will Be Doing Support the MRO Services Value Stream Manager, Cost Manager, Launch Manager, and Quality Engineer to ensure cost, quality, and delivery performance objectives are met for the value stream. Ensure the status of all engines is understood, recorded, and can be clearly articulated at all times as well as Engine Management Plan (EMP) is understood and utilized by our service providers to create work scopes. Manage the Engine Removal Report (ERR) Process and lead Technical Review Committee (TRC) calls to support work scope development. Approve engine work scopes and subsequent revisions. Identify and resolve constraints for each engine that impact MRO performance. Liaise with Engineering to drive solutions for Technical Variances, Repair Solutions, and Process Improvements. Who We’re Looking For At Rolls‑Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Basic Requirements Associate degree with 4+ years of aviation experience, OR Bachelor's degree with 2+ years of aviation experience, OR Master’s degree, OR JD/PhD, OR 6+ years of aviation experience in lieu of a degree. In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident. Preferred Requirements Knowledge and understanding of gas turbine maintenance and repair processes and procedures. Familiarity with air worthiness regulations. Ability to prioritize, work independently or in a team environment with a strong customer focus. Ability to develop and maintain relationships with shop personnel. Understand and communicate technical details and solve complex technical issues. Demonstrate strategic ability, problem solving, and decision making. Experience working with multiple business functions, both technical and non-technical. What We Offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Relocation assistance will be provided if applicable. Closing date: May 15, 2026 Job Category Service Operations Job Posting Date 06 May 2026; 00:05 Pay Range $81,520 - $132,470 Annually Location Indianapolis, IN Benefits Rolls‑Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long‑term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. #J-18808-Ljbffr Rolls-Royce