Houston 57 (Pin Oak/IH10) Produce - Perishables Rep - Part time

Perishable Representative

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

• Customer Service: Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections

• Food Service: Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed

• Sales: Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales

• Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities:

• Aguas: Peels, cuts, and chops fresh fruits and vegetables
• Prepares fresh specialty drinks and food products specific to the Aguas department
• Floral: Designs floral arrangements; provides a variety of fresh, quality products
• Designs and executes merchandising programs
• Tracks seasonal record when appropriate
• Market: Cuts, trims, and prepares meat for service meat counter and self-service counter
• Ensures proper product rotation and storage
• Maintains coolers and freezers
• Weighs, prices, and packages selections
• Operates power meat prep and process equipment
• Produce: Stocks and rotates product to ensure freshness
• Assists floral department when needed
• Communicates product knowledge to customers by explaining and providing samples
• Cuts, wraps, and prices produce to be placed on sales floor
• Maintains signing program
• Seafood: Knowledgeable about various fish and shellfish
• Weighs, prices, and packages selections
• Maintains coolers and freezers

Qualifications & Key Requirements:

• Age Requirement: 18+
• Work Experience: Knowledge/Skills/Abilities
• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department Market:
• * Constantly* reach at waist
• * Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
• * Frequently be exposed to wet, cold conditions
• * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
• * Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• * Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs**
• Seafood:
• * Constantly* reach at waist
• * Frequently stand, walk, pivot, push / pull with arms, grasp
• * Frequently be exposed to wet, cold conditions
• * Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
• * Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• * Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**