Front of House Staff

Front of House Team Member

The Biscuit Lady

The Biscuit Lady is growing, and we’re looking for friendly, energetic, dependable team players to join our Front of House team!

Our environment is fast-paced, positive, and team oriented. we’ve found that people with an athletic or team sports background often excel here because they understand communication, hustle, accountability, coaching, and working together toward a common goal. You definitely don’t have to be an athlete—but you do need to bring that same team-first mentality.

Who We’re Looking For

The ideal candidate is:

• Friendly and outgoing with a naturally positive attitude
• A true team player who is willing to jump in wherever needed
• Timely and dependable — your team is counting on you
• Detail-oriented and able to stay organized in a fast-paced environment
• Able to listen, follow directions, and accept coaching
• Comfortable talking with guests, making recommendations, and creating a welcoming experience
• Able to multitask while maintaining accuracy and attention to detail
• Someone who takes pride in keeping their workspace clean and organized
• Motivated, energetic, and ready to work

What You’ll Do

As a Front of House Team Member, you’ll help create the experience our guests know and love. Responsibilities include:

• Greeting every guest with warmth and enthusiasm
• Taking orders accurately and efficiently
• Helping guests navigate the menu and making recommendations
• Upselling and suggesting add-ons when appropriate
• Preparing and packaging orders with attention to detail
• Keeping the dining room and Front of House areas clean and stocked
• Communicating with kitchen and FOH teammates
• Jumping in to help your team during busy periods
• Following established procedures and directions from team leads and management

What Matters Most to Us

Attitude, reliability, and work ethic.

Restaurant experience is great, but we can teach skills. We’re looking for people who show up on time, work hard, take direction, communicate well, and genuinely want to be part of a team.

If you’re the type of person who sees something that needs to be done and jumps in instead of waiting to be asked, you’ll fit right in.