Total Loss Adjuster

Job Description

Job Description

Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.

We are currently seeking a Total Loss Adjuster within our claims department in El Paso, TX. The Total Loss Adjuster is responsible to guide customers through the claim process to ensure award class claim experience

Essential Duties and Responsibilities

• Interpret the insurance policy and determine if coverage is afforded
• Ensure we fulfill our obligations to the policy holder
• Offer customer service to both our internal and external customer
• Investigate losses to determine cause, scope, and extent of damages and/or liability
• Identify, configure and properly evaluate the loss vehicle value
• Handle conflict resolution
• Follow all directives, policies, and procedures set by Fred Loya Insurance
• Comply with claim handling procedures and best practices
• Issue claim payments on a timely basis
• Other duties as assigned by management and as needed

Qualifications/Requirements

• Ability to work independently, yet collaborate with others
• Planning and organizational skills; ability to handle multiple tasks simultaneously
• Able to analyze, explore, and evaluate information
• Have strong customer service background
• Able to work flexible hours
• World-class customer service and communication skills required within a team environment
• Must be able to pass State background check
• High School Diploma/GED

We are an Equal Opportunity Employer

Title VII of the Civil Rights Act of 1964, as amended, protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy), national origin, disability, age, sex, genetics or veteran status.

#CLAIMS

Req# 855852808

FRED LOYA INSURANCE

Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 13 states and expanding

Company Description

FRED LOYA INSURANCE\n\nFred Loya Insurance, a leading provider of no-hassle auto insurance since 1974\nRated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones\nCurrently doing business in 13 states and expanding