Mortgage Clerk - Jr.

Mortgage Clerk- Jr.

iQuasar LLC is hiring for a Mortgage Clerk- Jr. position. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, matching the 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity. One of our clients in San Antonio, TX, needs a Mortgage Clerk- Jr. for a contract position.

Position Details

Position: Mortgage Clerk- Jr.

Citizenship: US Citizen

Location: San Antonio, TX

Job Description

This role will provide administrative and clerical support to mortgage operations, with a focus on USDA loan programs and systems. The Mortgage Clerk will assist with documentation, file maintenance, and loan processing activities to ensure smooth and compliant mortgage transactions.

Responsibilities

Telecommunication Tasks

• Obtain required information from insurance companies via telephone.
• Operate within the LoanServ environment to manage loan-related transactions.

LoanServ Processing

• Process tasks, post payments, and record payoffs in LoanServ.
• Update and maintain insurance information within LoanServ.
• Issue payments to insurance companies.

Administrative Tasks

• Research loan accounts and provide resolutions to discrepancies.
• Perform accurate and timely data entry for mortgage-related transactions.

Program and Claims Support

• Provide support for the Single-Family Housing (SFH) Guaranteed Loan Program (GLP).
• Process loss claims in accordance with SFH-GLP regulations, policies, and procedures.
• Conduct detailed account research and provide analysis to management and customers.
• Deliver customer service support to lenders and servicers via email and phone.
• Assist with loss claimrelated projects supporting the SFH-GLP and the SFH Claims Branch.
• Execute all loss claimrelated sub-tasks accurately and within required timelines.

Communication and Case Management

• Respond to phone calls, voicemails, status inquiries, and emails promptly.
• Initiate imaging workflow tasks as needed from centralized SFH-G lender email accounts (SCB and SSB).
• Ensure all calls and emails from centralized accounts are addressed per established procedures and service standards.

Bankruptcy Processing

• Process Chapter 13 and Chapter 7 bankruptcy cases.
• Maintain and update Form 410A Bankruptcy History documentation.

Why Join Us

• Opportunity to contribute to impactful work supporting USDA loan initiatives.
• Competitive salary and benefits package.
• Career development and advancement opportunities.
• Supportive and collaborative team environment in St. Louis, MO.

Qualifications

• Junior Mortgage Clerk (13 years experience)
• 13 years of clerical, administrative, or financial services experience (mortgage/loan experience preferred).
• Prior exposure to USDA loan programs or systems highly desirable.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office Suite and data entry systems.
• Ability to work in a fast-paced, deadline-driven environment.

Security Requirements

• Ability to obtain and maintain NACIC background investigation

Benefits

• Competitive salaries
• Vacation/sick leave
• Paid time off
• Nationally recognized insurance providers with online benefits services

If you are interested in this position, please send a copy of your latest resume to View email address on click.appcast.io with the information requested below: