Hostess

Job Description

Job Description

Required Years of Experience
0-1 years
Job Details
Host's Responsibilities:  
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations. Must have Friday, Saturday, and Sunday Availability!

• Follow steps of service to provide a quality guest dining experience
• Maintain the reservation book during a shift to ensure the proper flow of service
• Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
• Consistently check on and communicate menu counts and wait times
• Maintain an organized and inviting host stand and coat check area
• Ring all to-go food and beverage items and properly handle payments with 100% accuracy
• Proactively maintain and update guest notes in the restaurant’s reservation software
• Always follow proper sanitation practices
• Responsible for completing all opening, mid-shift, and closing procedures in a timely manner

Qualifications: 

• Maintain all required health and sanitation certificates
• Ability to work in a fast-paced environment
• Interpersonal skills
• Weekend and holiday availability

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team! 

Physical Requirements: 

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! 

Compensation Details
Compensation: Hourly ($20.00-$25.00)
Benefits & Perks: Dining DiscountsRequired Skills

Time Management

Attention to Detail

Customer Relationship Management

Problem Solving

Team Collaboration

Adaptability

Stress Management

Physical Stamina

Multitasking

Communication Skills

Service Orientation

Conflict Resolution

Organizational Skills

Dependability

Positive Attitude

Compensation Details

Compensation: Hourly ($20.00 - $25.00)

Benefits & Perks: Dining Discounts

Required Skills

Ability to Work Under Pressure

Strong Work Ethic

Customer Service Orientation

Effective Communication

Teamwork

Flexibility

Attention to Guest Needs

Time efficiency