Manager, Change & Communications

Why Hershey:At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.Job OverviewLead change delivery and communications for priority HR and enterprise initiatives. Translate enterprise change standards into execution by developing integrated change and communications strategies aligned to project milestones. Serve as the primary liaison to Corporate Communications, ensuring HR change narratives align with enterprise messaging, brand voice, and channel strategy. Build stakeholder readiness and drive sustained adoption outcomes.AccountabilitiesLead end-to-end change management for priority initiatives, developing integrated change plans aligned to milestones and business readinessOwn the change communications calendar and cascade plan; draft leader talking points, employee communications, FAQs, and audience-specific messaging for change momentsServe as primary liaison to Corporate Communications; align HR change narratives with enterprise messaging, brand voice, and approval workflowsCraft compelling change narratives and translate complex initiatives into clear, consistent messaging for leaders and employeesConduct stakeholder analysis and readiness assessments; facilitate workshops and build change toolkits for HRBPs and project managersProven change management and communications planning experienceStrong written and verbal communication skills; able to craft executive-level narrativesSkilled in stakeholder analysis, readiness assessment, and resistance managementAbility to manage multiple initiatives and competing priorities simultaneouslyCollaborative partner who builds trust across HR, Corp Comms, and business stakeholdersProficiency with change management frameworks (e.g., Prosci, ADKAR)Minimum Education & Requirements5–7+ years of experience in change management, internal communications, or organizational development2+ years leading change delivery and communications for enterprise-scale initiativesBachelor’s degree in Communications, HR, Business, Organizational Development, or related fieldThe Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.You can request an accommodation via phone or email. To request an accommodation via phone, please call View phone number on click.appcast.io and leave a voicemail with your contact information. You may also email a request for accommodation to View email address on click.appcast.io. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.