Collections Specialist
GreenState Credit Union
GreenState Credit Union is seeking a Collections Specialist to manage delinquent consumer and small business accounts with professionalism and empathy. In this role, you will make outbound and handle inbound collection calls, negotiate payment arrangements, and follow established policies and regulatory guidelines. You’ll research account issues, document all activities, and recommend next steps such as restructures or repossessions when appropriate. Working closely with lending and member service teams, you’ll support members in resolving past-due balances while protecting credit union assets and delivering member-focused service.
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$29.17 - $34.11 per hour
...interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account’s delinquent and/or overdrawn status, and to establish an...SuggestedHourly payWork at office- ...not be limited to, extensive telephone and written communication with members and other departments. The ultimate objective of all collection activities will be to determine the cause of delinquency and/or overdrawn status, and to establish an appropriate course of...SuggestedWork at office
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- ...them in resolving delinquent payment situations; to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, initiating action necessary to collect on delinquent accounts and/or recovering collateral. Essential...
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