Supervisor, Quality

Job Description

Job Description

Title: Supervisor I, Quality

Department:  Quality

Report To:  Sr. Manager, Quality

Location: Phoenix, AZ (675 N 55th Ave., Phoenix)

Work Arrangement: On-site

Employment Type:  Full-Time

Employment Classification:  Exempt 

Schedule: Monday - Friday 8am-5pm | Schedule may vary based on business needs.

This position may require rotating shifts, weekends, holidays, overtime, and extended hours based on business needs.

Benefits: LG Energy Solution offers a competitive total rewards package, including 100% employer-paid medical, dental, and vision coverage for eligible employees , paid time off, a 401(k) with company match, and additional voluntary benefits. Benefit eligibility and plan details are subject to the applicable benefit plans.

LG Energy Solution Michigan, Inc. is a global leader in advanced lithium-ion battery technology, delivering innovative battery solutions for electric vehicles (EVs) and Energy Storage Systems (ESS). With expanding operations across the United States, including our Phoenix, Arizona facility, we are committed to innovation, quality, safety, and sustainability while powering the future of clean energy. Join our team and help shape the next generation of advanced battery technology.  

Summary :

The System QA Supervisor is responsible for overseeing overall quality operations within ESS Link manufacturing, including manufacturing quality, Incoming Quality Control (IQC), Outgoing Quality Control (OQC), inspection laboratory operations, and quality operations personnel management.

This position ensures that quality inspections and verification activities are performed in accordance with established standards and procedures, leads timely responses and escalation of quality concerns, and supports manufacturing quality stabilization and continuous improvement initiatives.

The System QA Supervisor is also responsible for developing and managing quality operations personnel, including System QA Technicians, IQC Inspectors, OQC Inspectors, and other assigned quality personnel, while establishing and maintaining an effective quality operating system within a startup manufacturing environment.

Responsibilities :

1. Team Leadership & Personnel Management

• Lead and manage daily activities of quality operations personnel, including System QA Technicians, IQC Inspectors, OQC Inspectors, and other assigned quality team members 
• Coordinate staffing assignments, shift coverage, and daily workload priorities 
• Manage attendance, performance, qualifications, training records, and skill development activities 
• Conduct performance evaluations and provide coaching to improve team capability 
• Support hiring, onboarding, and training of new quality personnel 
• Promote a culture of accountability, ownership, teamwork, and quality excellence 
• Drive consistency of quality performance across all shifts and work groups 

2. Manufacturing Quality Operations

• Oversee quality activities throughout ESS Link manufacturing operations 
• Manage and support in-line inspection activities 
• Ensure compliance with quality standards, inspection criteria, and work instructions 
• Lead initial response and escalation activities for manufacturing quality issues 
• Support containment, segregation, and disposition of non-conforming products 
• Support QRQC and other shop-floor quality improvement activities 
• Drive manufacturing quality stabilization initiatives 

3. Incoming Quality Control (IQC) Operations

• Oversee Incoming Quality Control operations 
• Manage incoming material and component inspe