HR Technology Data & Reporting Analyst

Job Title: HR Technology Data & Reporting Analyst

Location: Hybrid Work Model Reporting to Vienna, VA

Pay Rate: $60/hr. range W2. Benefits available

Position Type: Multiyear Contract

Position Overview:

System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery.

This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement.

Key Responsibilities

Data Integration & Aggregation

• Consolidate and integrate data across HR Technology platforms, including:

• Oracle Fusion HCM

• ServiceNow (HRSD)

• Azure DevOps (ADO)

• Adobe Experience Manager (AEM)

• Design and deliver reporting solutions that highlight:

• Operational performance (intake trends, incidents, SLAs)

• Platform health and system usage metrics

• Executive-level summaries for leadership reporting

• Develop data visualizations that are clear, compelling, and actionable.

• Deliver insights tailored to both executive leadership and operational teams.

ADO & ServiceNow Reporting Expertise

Develop reporting across:

• ADO (epics, features, user stories, throughput, velocity)

• ServiceNow (cases, incidents, requests, trend analysis, resolution metrics)

Analyze data to identify:

• Trends and patterns

• Operational gaps

• Opportunities for process improvement

• AI-Driven Insights & Automation

Leverage AI tools and techniques to:

• Automate data aggregation and reporting processes

• Surface predictive insights and trends

• Improve data quality and reporting efficiency.

• Recommend innovative approaches to enhance reporting capabilities and scalability

Stakeholder Engagement

• Partner closely with HR Technology and cross-functional teams to:

• Gather and clarify reporting requirements.

• Translate business questions into analytical frameworks and outputs.

• Present insights and recommendations in a clear, business-friendly manner

QUALIFICATIONS

Required

• 5+ years of experience in data analytics, reporting, or business intelligence

• Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred)

• Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools)

• Experience integrating and aggregating data across multiple systems

• Strong analytical and problem-solving skills with attention to detail

• Ability to communicate complex data insights to both technical and non-technical stakeholders

Preferred

• Experience working in HR Technology or enterprise platforms

• Familiarity with AI/ML tools for data analysis or automation

• Experience with executive-level reporting and dashboard creation

• Knowledge of Agile metrics and delivery reporting

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1

Ref: #851-Rockville-S1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.