Director of Clinical Services

Make a Difference Through Clinical Leadership

Salary Range: $75,000-$94,600

Family Pride of Northeast Ohio is seeking a Director of Clinical Services to provide organization-wide clinical leadership and strategic direction for our mental health, substance use disorder, and prevention services. This is an opportunity for an experienced behavioral health leader who is ready to move beyond managing a single program or clinical team and help shape the future of clinical services across an organization.

The Director will work closely with Senior Leadership to strengthen quality of care, develop clinical leaders, support program growth, use data to drive improvement, and ensure our services continue to meet the changing needs of the individuals, families, and communities we serve.

This is an organization-wide clinical leadership position and does not carry a routine clinical caseload.

About Family Pride

Family Pride of Northeast Ohio is a community-based behavioral health organization committed to supporting and inspiring our community’s well-being through highly qualified, engaged staff and responsive, flexible services. Our services reach individuals and families in a variety of settings and communities. We believe in meeting people where they are, building strong relationships, and providing high-quality care that makes a meaningful difference.

We are looking for a leader who shares that commitment and is excited to help Family Pride continue to grow and evolve.

What You'll Do

• Provide organization-wide clinical leadership and strategic direction for Family Pride’s clinical services.
• Oversee the planning, development, implementation, and continuous improvement of mental health, SUD treatment, and prevention services.
• Provide leadership, coaching, support, and accountability to clinical supervisors and program leaders.
• Strengthen collaboration and connection among clinical teams across Family Pride’s locations and service areas.
• Establish and support an agency-wide clinical training and professional development approach.
• Establish and monitor meaningful clinical and program performance indicators.
• Use clinical and program data to identify trends, address performance concerns, and guide improvement.
• Support the adoption of technology, clinical tools, systems, and innovative approaches that improve access, quality, efficiency, documentation, and client experience.
• Oversee clinical documentation, quality assurance, and clinical risk management systems.
• Provide leadership for clinical compliance with CARF, OhioDBH, payer requirements, applicable laws and regulations, and professional standards.
• Partner with Senior Leadership on community needs, funding opportunities, innovative service models, and clinical growth.
• Develop strategic clinical programming and partnerships that advance Family Pride’s mission.
• Serve as a key clinical liaison to the Board of Directors and present clinical programming and strategic priorities.
• Build meaningful relationships with behavioral health, healthcare, education, government, and community partners.
• Stay informed about behavioral health trends, regulatory changes, funding priorities, and system developments.

What We're Looking For

Required:

• Master’s degree or higher in social work, counseling, psychology, or a related behavioral health field.
• Current independent clinical licensure in Ohio with appropriate supervisory designation, such as LISW-S or LPCC-S, as applicable.
• Minimum of seven years of progressive clinical experience in behavioral health, including mental health and/or substance use disorder services.
• Minimum of three years of experience providing clinical supervision and leading clinical teams, programs, or services.
• Experience in clinical program development, quality improvement, compliance, and/or organizational leadership.
• Ability to use data and performance measures to evaluate clinical quality, outcomes, productivity, and program effectiveness.
• Strong knowledge of behavioral health regulations, accreditation standards, payer requirements, and evidence-based practices.
• Strong communication, problem-solving, decision-making, organizational, and leadership skills.
• Ability to build strong collaborative relationships across an organization and within the community.
• Valid Ohio driver’s license and ability to travel between Family Pride locations and community settings as needed.

Preferred:

• Experience leading clinical services across multiple programs or locations.
• Experience with CARF, OhioDBH, payer, or other regulatory/accreditation requirements.
• Experience with strategic planning, program development, service expansion, or organizational growth.
• Experience developing clinical partnerships and innovative service models.
• Experience using technology and data systems to strengthen clinical services and organizational performance.
• Established relationships within the behavioral health, healthcare, education, government, or community sectors.

Why Family Pride?

At Family Pride, leadership is about more than managing programs. It is about building relationships, developing people, improving systems, and making sure the work we do continues to have a meaningful impact in our communities.

This role is a great fit for someone who is:

A Clinical Leader – You understand quality care and know how to translate clinical expertise into strong systems and services.

A People Developer – You enjoy coaching supervisors and developing leaders who can build strong, accountable teams.

A Strategic Thinker – You can see the big picture, identify opportunities, and turn ideas into meaningful action.

A Collaborator – You value connection across programs, departments, communities, and professional partners.

A Builder – You are excited by the opportunity to strengthen what is working while bringing new ideas and energy to what comes next.

If you are ready for a clinical leadership role where you can influence an entire organization and help shape the future of behavioral health services, we would love to hear from you.

Join Family Pride of Northeast Ohio and help us continue to make a difference in the lives of the individuals, families, and communities we serve!

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