Senior Product Manager, OX Retention & Expansion

Senior Product Manager, OX Retention and Expansion

As Fundraise Up expands its Organization Experience capabilities, we are looking for a Senior Product Manager, OX Retention and Expansion to own retention, product adoption, and expansion growth across active organizations. Today, launching a feature does not always translate into customer adoption, value realization, or measurable business impact — and this role exists to close that gap. You will centralize cross-product retention and monetization strategy, ensuring organizations fully adopt and realize value from Fundraise Up products after activation.

You will define the growth roadmap, identify adoption blockers, drive cross-functional discovery, validate interventions before delivery, and ensure predictable impact on customer retention and Average Processing Volume per Active Customer. Your mission: turn product adoption into a scalable, predictable driver of retention, expansion, and processing volume growth.

The compensation range for this role is GEL12,950 - GEL13,500. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role's requirements and location.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.