Hybrid Senior Process Manager, Customer Protection
Capital One
Capital One is seeking a Senior Associate Process Manager for the Customer Protection team in a hybrid role in Virginia. The role focuses on improving customer and agent servicing experiences through cross-functional collaboration, process optimization, and AI-informed decision making. Ideal candidates bring 1+ year in project or process management, experience with Google Suite or Microsoft Office, and familiarity with Jira. #J-18808-Ljbffr Capital One
$88.8k - $101.3k
Senior Associate Process Manager - Customer Protection (Hybrid) As a Senior Process Manager for Capital One’s Retail Bank Customer Protection Organization, you will support and transform the customer and agent servicing experiences. You will work with cross‑functional...SeniorWork at officeLocal area3 days per week$88.8k - $101.3k
...Overview Senior Associate Process Manager- Customer Protection- Hybrid As a Senior Process Manager for Capital One’s Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting & transforming...SeniorFull timePart timeWork at officeLocal area3 days per week- A leading financial services company seeks a Sr. Process Manager to support the Lending Platforms team. This hybrid position involves driving business outcomes through platform optimization, stakeholder collaboration, and data-driven decision-making. Essential skills include...Senior3 days per week
$88.8k - $101.3k
...Senior Associate, Process Manager (Hybrid) Overview: The Senior Associate, Process Manager in Bank Operations collaborates with cross-functional... ...reduce waste, eliminate process variance, and improve customer experience. Transition & Governance: Establish...SeniorFull timePart timeWork at officeLocal area3 days per week- ...Association is seeking a Principal Associate, Process Manager for the Customer Resiliency, Recoveries team. This hybrid role focuses on designing and improving business... ...informed decisions, with opportunities to influence senior leadership and customer outcomes. #J-18808-...Suggested
- Principal Associate, Process Manager - Customer Resiliency, Recoveries Team (Hybrid) If you thrive in understanding how things work, making them better, solving complex... ...and reporting to provide transparency to senior leadership and executives #J-18808-Ljbffr Capital...
$88.8k - $101.3k
Senior Associate, Process Manager (Hybrid) Overview: The Senior Associate, Process Manager in Bank Operations collaborates with cross-functional process... ...reduce waste, eliminate process variance, and improve customer experience. Transition & Governance: Establish control...SeniorFull timePart timeWork at officeLocal area3 days per week- ...You will apply process engineering methodologies and robust data analytics to map, analyze, evaluate, and redesign... ...who will excel in a team environment and are high Manager, Associate, Project Management, Operations, Senior, Process Engineer, Business Services...Senior
- ...rapidly growing accounts across tech, healthcare, and automotive verticals. You will own senior-level client relationships, drive strategic direction, protect margins, and supervise our hybrid Richmond, VA team. Automotive experience and familiarity with multi-rooftop dealer...Senior
$102.7k - $117.2k
Principal Associate Process Manager - Hybrid Job Description: As a Principal Associate Process Manager... ...for Enterprise Payments and our customers. This PA level process manager will support... ..., citizenship, immigration status, protected veteran status, or any other basis...Full timePart timeWork at officeLocal area3 days per week$108.9k - $124.3k
...Overview Principal Associate, Process Manager - Customer Resiliency, Recoveries Team (Hybrid) If you thrive in understanding how things work, making them better... ...and reporting to provide transparency to senior leadership and executives Basic Qualifications...Full timePart timeLocal area- Capital One is seeking a Senior Associate, Process Manager (Hybrid) to drive operational efficiency across cross-functional teams using process engineering, Lean Six Sigma, and data analytics. You will analyze, map, and redesign core banking processes to reduce risk and...
$108.9k - $124.3k
...Overview Principal Associate, Process Manager - Hybrid As a Principal Associate Process Manager on the Enterprise Payments Strategy &... ...and create greater value for Enterprise Payments and our customers. In this role, you will support, monitor, report and plan...Full timePart timeWork at officeLocal area3 days per week$108.9k - $124.3k
## Principal Associate, Process Manager - HybridApplylocations: Richmond, VA: McLean, VAtime type... ...value for Enterprise Payments and our customers. In this role, you will support,... ...Center 2 (McLean, VA)**** this role is hybrid, where you will be expected to spend 3...Full timePart timeWork at officeLocal area3 days per week- Capital One invites a Principal Associate, Process Manager to join the Enterprise Payments Strategy & Analytics team in a hybrid role, located in Richmond, VA or McLean, VA... ...multiple teams to reduce risk and increase customer value. You will develop KPIs, lead data-driven...
$45 - $50 per hour
A staffing agency is seeking a Process Manager in Richmond, VA. This is a hybrid role with 3 days onsite each week. The ideal candidate will work on control monitoring in Cyber Tech and Identity Access Management. Skills required include Process, Technical, IAM, Data, Cyber...Hourly pay3 days per week$80.8k - $92.2k
As a Senior Associate, Process Manager, Linguist on the Enterprise Language Accessibility (ELA) team you will... ...Capital One’s U.S. Spanish-speaking customers. As a Linguist on the ELA team you... ...and compliance. This role is a hybrid of deep linguistic expertise and process...SeniorFull timePart timeLocal area$125k - $200k
Senior Business Development ManagerAre you... ...Business Development Manager to join our team... ...ensuring top-tier customer satisfaction and regulatory... ...organization.#LI-Hybrid Besides Health,... ...orientation, protected veteran status, disability... ...and hiring process, please contact us...SeniorRelocationNight shift$109.9k - $125.4k
...Principal Auditor (Experienced Senior Auditor) Corporate Compliance Audits (Hybrid) Capital One’s Audit function is... ...relationships with internal and external management. Provide significant input into... ...evidence, and documenting processes. Leverage available data and...SeniorFull timePart timeLocal area3 days per week$111.8k - $173k
...people that make up our customers, colleagues, and... ...other.POSITION TITLESenior Manager, Specialty Customer Care... ...Richmond or Lynchburg, VA hybrid in-office applicants or... ...in the future. As the Senior Manager, Specialty... ...support the licensing process. You will drive operational...SeniorFull timeWork at officeLocal areaRemote work$212k - $318k
...Market Development team and manage a portfolio of large/... ...growth. This is a hybrid role that has a requirement... ...Develop and maintain process rigor on business development... ...with C-suite and senior-level executives across... ...veteran status (including protected veterans), or any other...SeniorMinimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$161.5k - $184.3k
...Overview Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Click-Based Outbound) Hybrid As the Senior Manager of Performance Marketing (Click-Based... ...performance pacing, and well-managed processes across our click-based outbound...SeniorFull timePart timeLocal area$135k - $195k
...Process Mechanical Discipline Lead At Jacobs, we're challenging... ...Collaborate closely with project managers, construction partners,... ...national origin, disability or protected veteran status. Job posted on... ...We empower employees with our hybrid working policy, allowing them...Full timeFor contractorsRemote work$151.1k - $234k
...that make up our customers, colleagues, and communities... ...TITLESenior Manager - Datacenter... ...or Lynchburg, VA hybrid in-office applicants... ...storage platforms, data protection solutions, and... ...platforms, and recovery processes through a... ...orchestration. Partner with senior IT leadership to...SeniorFull timeFor contractorsWork at officeLocal areaRemote work- Capital One in Richmond, VA seeks a Process Manager who will own smaller process improvement work and collaborate with teammates on larger initiatives, delivering impact for customers and the business. You will collect data, use analytics to inform leadership, and drive...Senior
- ...respected public accounting and advisory firm in Virginia is seeking a Manager to handle high net worth tax engagements. The role includes... ...and strong high net worth tax experience. This position offers hybrid flexibility, bonus potential, and is perfect for those looking...Senior
- The Senior Manager, CAF Customer Experience is responsible for understanding industry best practices... ...Marketing team to ensure that operational processes are accurately documented and... ...genetic information, national origin, protected veteran status, disability status, or...Senior
- ...cloud, or through a hybrid approach. Teradata... ...account, and the Senior Account Executive... ...conversations with customers. They will also... ...within the account. Manage pipeline... ...methodologies, tools, and processes. Ability to... ...any other legally protected status. We welcome...SeniorPermanent employmentWork at officeHome officeFlexible hours
$109.9k - $125.4k
...Principal Auditor (Experienced Senior Auditor), Consumer Lending (Hybrid) Capital One’s Audit function is... ...operational, compliance, and risk management related audits for Capital One Card... ...internal controls. Document auditee processes and procedures, review and analyze...SeniorFull timePart timeLocal area3 days per week$134.4k - $153.3k
...Overview Process Manager, Enterprise Payments (Debit) - Hybrid Who we are The Enterprise Payments Debit team manages the complex ecosystem of suppliers... ...put our Debit and ATM cards in the hands of our customers and ensure that every dip, tap, swipe, or online...Full timePart timeWork at officeLocal area3 days per week
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