Catering Call Center- Fully Remote

You must live in Birmingham, AL. Benefits Offered | Wage Information No late nights, no early mornings! Flexible Schedule! Great Environment! The option to get paid daily! Eligible Benefits Medical, Dental, Vision, and Disability Insurance options! Paid Time Off potential! 401k program with employer match! Job Summary Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture Ensure you are providing best in class customer service and experience to all of our guests Tracking catering issues and following up with customers as neededPerform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling Efficiently handle a high volume of incoming calls Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order Maximize store delivery schedules for efficiency Qualifications Must be 21 years of age Flexible schedule Energetic Prior food service experience preferred Leadership, guest service, and verbal communication skills with guests/team members Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities Demonstrate sound decision-making and problem-solving skills All Employees Must Understand and abide by all company standards and policies (provided in your handbook) Your Working Conditions / Hours Monday - Friday 8am - 5pm (times may vary slightly) Your Physical Requirements Standing Walking Reaching Carrying/ Lifting up to 30 pounds Taziki’s is an Equal Opportunity Employer. #J-18808-Ljbffr Taziki's Mediterranean Cafe