Client Services Coordinator

Job Description

Job Description

Bilingual Client Services Coordinator | $17.00–$20.00 per hour | Monday – Friday | Houston, TX | Temp-to-Hire

What Matters Most

• Competitive Pay of $17.00–$20.00 per hour, based on experience
• Schedule: Monday – Friday 8AM - 5PM
• Temp-to-Hire opportunity with a respected nonprofit organization
• Weekly pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in medical, dental, and vision insurance as well as 401(k), direct deposit, and our referral bonus program.

Job Description

Our client is seeking a compassionate and organized Bilingual Client Services Coordinator to serve as the first point of contact for homeowners seeking assistance. This role supports clients throughout the application and home repair process by providing exceptional customer service, maintaining accurate documentation, coordinating office operations, and ensuring homeowners receive the resources and support they need. The ideal candidate enjoys helping others, thrives in a fast-paced office environment, and has strong administrative and communication skills.

Responsibilities

• Serve as the primary point of contact by greeting visitors, answering incoming calls, and directing inquiries appropriately.
• Interview prospective clients, assist with completing applications, and maintain ongoing communication throughout the service process.
• Accurately enter client information, upload documentation, and maintain detailed case notes within Salesforce or other CRM systems.
• Coordinate office administrative functions including processing mail, maintaining office supplies, scanning checks, and assisting with office events.
• Research community resources and connect clients with appropriate housing, food, or supportive service organizations as needed.

Qualifications and Requirements

• High School Diploma or GED required.
• One (1) to two (2) years of customer service, administrative, receptionist, or client support experience.
• Experience working with CRM systems such as Salesforce or similar databases preferred.
• Proficient with Microsoft Office Suite, Google Workspace, and cloud-based software applications.
• Excellent communication, organizational, multitasking, and customer service skills with a passion for serving the community.
• Bilingual in English and Spanish is required

Benefits and Perks

• $17.00–$20.00 per hour, based on experience
• Weekly Pay
• Medical, Dental, and Vision Insurance
• 401(k) Enrollment
• Direct Deposit or Pay Card
• Opportunity for permanent employment with a mission-driven organization

Your Career Partner

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $35,360–$41,600 annually, excluding benefits, bonuses, or other compensation. Final compensation depends on skills, qualifications, experience, location, and internal pay equity. Hiring at the top of the range is uncommon to allow room for future growth.

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