Chronic Care Management Supervisor (44-00)

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.

Exempt

Up to $75,000

Job Summary:

The Chronic Care Management (CCM) Supervisor is responsible for the daily oversight, leadership, and coordination of Chronic Care Management Program. This position supervises Population Health Coordinator, CCM Specialists, CCM Navigators, and Community Health Workers (CHW) to ensure high-quality, patient-centered care, regulatory compliance, achievement of quality outcomes, and optimal reimbursement of CCM and related services. The CCM Supervisor provides clinical and operational guidance to staff, supports patient engagement initiatives, oversees care planning and documentation processes, ensures compliance with CMS and payer requirements, and serves as a liaison between care coordination staff, providers, and leadership.

Core Competencies:

• Exceptional communication skills
• Capacity to work effectively in a team structure
• Ability to interact respectfully with a diverse group of stakeholders of varying disciplines and educational levels
• Knowledge/skills in quality improvement
• Knowledge of medicine, public health, and health services issues
• Working knowledge of standard desktop computing software packages (word processing, spread sheeting, presentation software, Internet browsers, etc.)
• Familiarity with health care delivery in community health settings (preferred but not required)

Job Requirements:

• Licensed Practical/Vocational Nurse; Associate’s degree in nursing or higher preferred. With an active and unrestricted NM or Compact State License
• A minimum of 3 years of Clinical Health outcome experience; Care Coordination Management experience preferred
• A minimum of 1 year of Supervisory experience

Benefits:

• Health Insurance - PPO
• Dental Insurance
• Vision Insurance
• 401(K) with employer matching
• Life and AD&D Insurance
• Short Term Disability
• Long Term Disability
• Supplement Life Insurance
• Paid Time Off (PTO)
• Holidays (9)
• Education Reimbursement
• Cafeteria Plan
• Employee Assistance Program
• Travel Reimbursement